ecozy Nugget Ice Maker Countertop, Smart Pebble Ice Machine with APP Control, 44 lbs Per Day Soft Pellet Chewable Ice with Self-Cleaning, Stainless Steel

Had the ice maker for three months now. No issues and makes ice very fast. The family loves it.

"That good ice" machine. Let's start with the basics. It's an ice machine! It fills up the bin with ice over about an hour. This bin is a good amount of ice for about 3 stanley cups filled with ice. It makes a sound about the same as a low hum (it's the fan) or wait! The fan makes a sound about the noise level of a standing fan on low. The water basin holds about 1.7 liters of wait to be made into ice. Under the ice bin is a catch pan for ice that melted at some point. This water DOES NOT recycle (this is part of the reason for 4 stars) and there is a plug on the bottom of the unit to release / empty this catch pin (the other reason for the missing star). You want to make sure unit is empty of ice and feeder water before emptying the catch bin. I have started placing unit over the sink to empty catch bin. Features! The app is easy to setup, advises of the status of unit, can set schedule to make ice, stop making ice, voice control options. Very asthetically pleasing and the light on this unit is bright! The lady loves it and I keep turning it off. Too bright for me to be on ALL the time. Purchased this one because it has more features than GE profile, Cheaper, and after watching some youtube reviews of the Ecozy. This was a no brainer! Highly recommend this unit and already guided 2 other people to purchase it. They saw our Facebook post and had all the questions. I should get some kind of kick back and endorsement deal don't ya think? Anyway, If what I've already said suits your needs GET THIS MACHINE!

This review is based on the fact I've used it for a week. the ice basket is small, based on previous ice makers which i replaced BUT its quick to refill. the light makes it easy to see the ice. the size is incredible for what you get, the basket and tank are very easy to clean. the cleaning cycle is done with the press of a few buttons. I do not use the app so I cannot review it but the touch panel gives more than enough options for me and is easy to see and use the functions. the tank to fill is easily filled, either using a pitcher or taking it to the water cooler and filling it outside the machine. I have no cons, at all, at this time. the physical size of the device and tank and bin are what they are and as is, is perfect on this unit. Too small is a personal preference and should never be rated as a CON, you cannot change it, if you want something bigger, buy a bigger ice machine. I like it a lot though a bit pricy, but the functions out strip some of the more basic machines and thus far I do recommend this.

Its a great Ice maker for nugget ice but I would advise on some kind of insurance plan or something as mine failed only after 3 months of use. I contacted ecozy support and they were very responsive and nice but after advising me on ways to fix/check the machine, to which none worked and they deemed it a malfunction product, they told me that I have to go through amazon to get a resolution on returning or refunding. I get this but I was out of the window for returns due to amazons policy (which is around 1 month I believe). It took a bit of back and fourth but the amazon rep was great and kind enough to seek approval for a return outside of window for me and made it happen. I honestly didn't think I would of had to go through a bit of hoops to seek a repair/replacement resolution after spending over $300 dollars for this product but I'll fault my self for not doing more due diligence. So in closing, great machine when it works but when it fails, be prepare to go back and fourth and hope you have cool enough reps to go the extra mile for you on a return if you are out of window unless you have an insurance plan which I would recommend on this product.

I like it, the size of the cubes is perfect. It’s a bit slow, a little louder than I thought but those are fine with me. If I could have one change the purified water would be in the bottom and the ice in the top so the water would recycle.♻️ less waste and hassle. Since this is my 3rd ice maker, and the most expensive so far, I’m hoping it lasts for a few years. It fits perfectly between the counter and the cabinet above. If you’ve tried others and not had good luck consider the Ecosy. I hope if they ever change the water system I can upgrade!