The manual says that "in programming mode" the light is yellow. I don't see this - I see red. Is this correct?

Hello, the yellow light flashes to enter the programming mode * 999999 #, follow the steps to program, for example, after adding a card user, the light is yellow. You can check whether the steps are correct, whether you can add users or complete other programming normally. If you have any other questions, you can contact us by email, and we will get back to you within 24 hours.

The manual says that in stand-by the light is bright red - on my unit it is flashing - is this a problem?

Hello, the indicator light is flashing red in standby. If you have any questions, please feel free to contact us and we will reply you within 24 hours.

Hi, Please could you advise correct power supply for this keypad

Dear customer, Thank you very much for your question. The Retekess T-AC04 access control keypad support 12-24VDC power, but we suggest you use 12V. It will be better for the long time use. Hope it can help you. If it doesn't help, you may go to the product page, find the "Sold by Retevis Direct" under "Add to Cart" on the right side of the product page, click on “Retevis Direct”, then click the button "Ask a question" to reach out to us, we are always here for you. We are the professional access control manufacturer, if you have any questions, please contact us freely. Best regards， Karen

Can the cable-entry be top of keypad, or does it have to be from the rear?

Hello, generally speaking, the cable will be out from the rear. If you want cable-entry be top of keypad, you need to take some steps to get through the middle part to the top. Any further question, please email us freely and we are always here for you.

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Retekess T-AC04 Access Control Keypad, IP68 Waterproof, Metal PIN Code, RFID 125KHz, 2000 Users, WG26, Backlight Rainproof, Door Access Control, for Apartment, Company, Warehouse, Safety Garage

Retekess T-AC04 Access Control Keypad, IP68 Waterproof, Metal PIN Code, RFID 125KHz, 2000 Users, WG26, Backlight Rainproof, Door Access Control, for Apartment, Company, Warehouse, Safety Garage

Product ID: 72785401

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Details

Colour
Metallic
Brand
Retekess
Voltage
12 Volts (DC)
Product dimensions
7.5W x 2.5H
Material
Metal Zinc

👥Supports 2000 Users

🔒IP68 Waterproof & Dustproof

🛠️Zinc Alloy Metal Casing

Description

🔐 Secure your space with style and tech-savvy ease!

ROBUST METAL BUILD - Durable zinc alloy casing and metal buttons resist tampering and vandalism.
SMART BACKLIT INTERFACE - Soft keyboard backlight and top LED indicators guide access even in low light without glare.
FLEXIBLE FAST MANAGEMENT - Easily add/delete users, change passwords, and customize door delay times via keypad.
SEAMLESS MULTI USER ACCESS - Manage up to 2000 users with fast card or PIN entry—no more lost keys anxiety.
ULTIMATE WEATHERPROOF SECURITY - IP68 rating ensures flawless operation rain or shine, perfect for outdoor entrances.

The RetekessT-AC04 is a rugged, IP68-rated access control keypad featuring a zinc alloy metal casing and backlit keys. It supports up to 2000 users via 125KHz RFID cards or PIN codes, making it ideal for apartments, offices, warehouses, and garages. Designed for outdoor durability and tamper resistance, it offers flexible user management and clear LED status indicators, ensuring secure, convenient entry without the hassle of physical keys.

Specifications

Item weight	0.67 Kilograms
Display type	LED or LCD
Operating temperature	6E+1 Degrees Celsius
UPC	609378744143
Manufacturer	Retekess
Product Dimensions	11 x 7.5 x 2.5 cm; 670 g
Finish types	Brushed
Number of pieces	1, 26, 4, 6
Batteries required	No
Included components	Access Control, Toolkit, User Manual

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