MERACHElliptical Machine, Elliptical Exercise Machine for Home with Hyper-Quiet Magnetic Drive System, Elliptical Training Machines with16.5-19IN Stride, Automatic Resistance, 400lbs Capacity

I purchased this elliptical and my husband set it up according to the instructions..I was really excited to use it and then it started making a clicking sound. At first, I was going to ignore it after troubleshooting and move on with my life. It was a cheap elliptical after all. But the sound has gotten progressively worse after only a couple of workouts, so even if I can make an adjustment to quiet it, I will be adjusting it every few days. Additionally, the price dropped 100$ a few weeks after I purchased it, and Amazon won't offer me a price adjustment unless I send it back in the mail. I spent 40 minutes on hold, that I could have been working out, to try to troubleshoot both issues. :(It's so disappointing. I'm going to contact the customer service of the manufacturer and then if they don't help me to fix it (without un-assembling and shipping back the entire elliptical, which I can barely lift!!!!) I guess I will return it. I will edit my review if anything changesUpdate: I am updating my review from 1 star. I contacted both Merarch and Amazon. Amazon was relatively useless, though after 45 minutes again on the phone with customer service I eventually did get into contact with a wonderful customer service representative who was quite charming and friendly. She couldn't really do anything, though, and referred me to the manufacturer. It was a little difficult to start a ticket process because some of their website is funny to navigate, but they did respond to a ticket within a week asking for a video of the problem. I sent the video and they told me to tighten the flywheel pulley. My husband is usually very good at fixing things, but I am pregnant and we have fallen behind and the elliptical works, it just makes a noise, so it became a lower priority than some other household issues we needed to address. They also refunded me a little bit, but not the entire amount for the lowest price that had been offered. I forgot I had written this review and a week ago, I received another email from the company who offered an exchange on the product (without needing to ship it back), a different product, or a refund. I actually really like the product, and didn't want to throw the elliptical that was basically working away, and the CSR told me how to fix it...I just never got around to making the adjustment or lubricating that particular part. Instead, I asked for the original partial refund to bring it down to the sale price. The new CSR from Merach issued an additional partial refund through Amazon.While the elliptical is sort of cheaply made, (and a low cost...but I think you get more than you pay for, actually, if it is on sale.) I really appreciate that the manufactorer replied each time within 48 hours and tried to make things right. I will certainly not hesitate to purchase from this manufacturer again. (Though, honestly, Amazon needs to step up their game a little with returns/refunds of large items.)Thank you, Merarch.Now for the actual elliptical itself: it has 16 speeds of resistance and a long stride length (I am 5'4 and my husband is 5'7 but it would probably be fine for a little taller, as well.), but keeps a fairly low profile. Aside from the clicking, the movement is incredibly smooth. Smoother, I daresay, than the one I ride at my gym. It does have a forward tilt on the foot pedals, which can sort of hurt my toes, but only if I run for 90 minutes or more. This machine is to help me have a fit pregnancy without a lot of impact, so I wouldn't really be using it more than an hour at a time anyway. It has an adjustment knob for 16 levels of resistance which is high enough to be effective for a good workout for myself and my husband, who, when NOT pregnant, are avid distance mountain bikers and outdoors people. There is a shelf for your tablet or phone and a water bottle holder. I really appreciate that there are NO CORDS and it is self powered, so I can move it anywhere. Assembly took my husband about half an hour, but we joke and say that we aren't really sure if people on Amazon read directions very well because normally he assembles things very quickly. It came with a small amount of the correct kind of lubricant and some instructions for how to set it up and use it.If I could improve one thing about the design, it would be to flatten the foot pedals and to increase the battery memory on the machine to 5 minutes or so, so that you could step off and use the restroom or get a drink without losing your workout progress. I ordered a small battery clip-on fan, as well, to provide a little air flow.The machine is attractive and looks nice in my house. It certainly isn't as heavy duty as a gym machine, but the size makes it maneuverable and it doesn't take up any more room than a smaller recliner in a corner. I think if I maintain it (and tighten the loose bolt) it will last a long time, though I only use it as supplemental activity when I can't go outside to exercise or make it to the gym..

I have had this for about a month now and use it almost every day. It has a smooth glide with very little “up and down”. It is pretty light, so it can wiggle a bit during a session, however. It is COMPLETELY silent and looks very nice.My main complaint, however, is that the handle bars are a bit low, forcing you to take a slightly hunched posture while using it. I have neck and back issues and try to concentrate on straightening my back as much as possible during workouts, and this eliptical does not allow for that. For reference, I am about 5’7”.Overall, I would absolutely recommend this item. The silence, smooth glide and nice looks more than make up for the admittedly nit-picky complaint about the arms.

Was easy to assemble, the quality is top notch, there was a crack on the wooden plastic decor part but Kaya at customer service has been exceptional reached out very quickly and made it right, the elliptical is quiet and all the functions work, the app is a little tricky to get working make sure u have a newer model phone or tablet that can do at least 1080p, the elliptical the very comfortable to use and you will definitely get a workout quickly. I usually never order anything unless it says sold and shipped by amazon but MERACH has stepped up their game in customer service thank you Kaya

I'm glad I purchased this elliptical machine, I am very happy with it so far. It was pretty easy to assemble by myself; it took a couple of hours. Some of the screws were already in the items that needed to be placed on the machine so that was a little tricky but once I figured that out it was smooth sailing. Extremely pleased with my purchase, thank you!

This elliptical is very uncomfortable and feels cheap. Do not buy

I received this about two weeks ago and just assembled it a few days ago. The packaging was adequate and the assembly instructions are excellent. It took me about two hours start-to-finish to set this up. I have already used it twice and it is an excellent elliptical machine, albeit a simple one. It does not plug in to a wall outlet, but has a small internal battery that is charged by exercise. My only concern is longevity, but so far this has been a great purchase for my home gym.

Machine is sturdy and quiet. Works well, but they shorted me M6 mounting screws from package.

It’s heavy and needs some assembly, but if you’re strong enough to use it you should be also be able to manage without trouble. I love it! So quiet and smooth and easy to use. Nicely compact so it fits perfectly in my small home gym. I don’t care about the monitor for heart rate, distance, et al but it does have one … not back lit so needs a bright room if you want to use it. Might be too small for a man but perfect for me … a 5’8” 140lb woman.