E20 Robot Vacuum with Bagless Self Emptying Station, Robotic Vacuum and Mop Combo, 45-Day Capacity, Upgraded 8000Pa Suction and Anti Hair-Tangling Brush, LiDAR Navigation, App Control

I have been using this Eureka Robot vacuum for almost a month now and i really like it. It had made mopping and vacuum so easy. I usually don’t vacuum on daily basis but ever since I bought the vacuum is set it to vacuum daily at night time which have made my kitchen floor look clean and shiny when I wake up. It came with a detailed manual which is easy to follow along and set the vacuum to my liking. It does have App that I installed which is great when I am in my bed or outside to just turn it on before guest come to my house. The suction of this robot vacuum is very impressive. I have 2 cats in the house with long hair and it suctions everything. My main concern was if it will clean and suction the hair of my pets and I was very happy when it did and it works like my Dyson vacuum does. It has the mapping system when I can set where the carpet is and where the hardwood floor is and works well and doesn’t make my carpet wet at all. My floors don’t usually get too dirty but the mopping system work good and I don’t see any foot prints on the floor. I have stairs in my house and it detects with it’s sensors which is amazing because I was worried that it would fall of the stairs. After the vacuum working daily I only have to empty it every 2 weeks which has made it so easy for me. Overall, I am very happy using this Eureka robot vacuum and not having to worry about emptying out trash, mopping, charging it, and so much more. It comes with great features that made my house cleaning process easy.

Update - Definitely going to send it back, for the second time the vacuum lost contact with the unit to charge while it was a room away from the charger. The app displayed vacuum couldn't locate the charger to clean the charger connections. I had just done this the run before when the app displayed the same message, and the vacuum was not even in the room with the charger either time when it stopped. Today as I am placing the unit on the charger, while up away from the floor, the brushes suddenly started rotating and hurt my finger. Update- Used the mopping feature for the first time on the bathroom tile floor and this caused me to update my review to one star. I am definitely considering return as I needed this system to do both vacuum and mop. The mopping feature in the bathroom did a very poor job on the tile and doesn't even begin to compare with another brand of mopping robot that I have that has two mopping pads that work in a circular motion and extends beyond the edges of the machine. I so much wanted to like this system, but the daily use has been disappointing. Hair wrap is still also very disappointing. I love the fact that the system is easy to empty, and I can visually see when the system needs to be emptied but the mopping feature and the vacuum roller needs reengineered. Update- The ledge Detection needs some improvements. I was downstairs while the vacuum was working upstairs. The upstairs is carpeted to include the stairs has carpet. When I returned upstairs the vac was hanging off the landing above the top step with one of the wheels running on a continuous basis. After I moved the vacuum back onto the floor I noticed that the continuous rolling of the wheel had made a hole in the carpet. This is going to be an expensive fix to repair as the carpet on the stairs matches the carpet in the upstairs so my guess to fix this issue it will take approximately 1,600 sq feet of carpet plus installation. I have updated my rating to 2 out of 5 stars due to the damage to my carpet. Previous review follows: I very much like this vacuum and the app that I can control the vac. I have only used it for about 4 days. The app is much easier to connect than other brands of robot vacuums that I own. I have not tried the mopping feature yet. I have long hair and lose a lot of hair daily. The hair becomes wrapped very tightly around the brush roller. Thankfully the company includes a tool that is very helpful in removing hair wrap. Even with using the tool it took me 45 minutes to remove the hair wrapped around the roller so for me the design of the roller needs some improvements as I have other brands that the hair doesn’t become wrapped around the roller. This vacuum is much quieter than another robot vacuum that I own. Normal conversation can be had while it is running to include when it empties. I very much like the bagless design that I can see how much debris is in the container and the feature to empty is very easy to operate. I own another brand that emptying the dust and debris cup isn’t near as easy and it’s black so I can’t tell when it needs to be emptied. If the brush roller had a better tangle free design I would rate this vacuum as I see it today at 5 stars. The company sent the vacuum on time and it arrived as expected. After I use the mopping feature I plan to update my review.

Update: So, I returned the vacuum and got a refund. Then a couple weeks later they reached out to us, wanting to send us a replacement. We explained that we had already returned it and gotten a refund, but they still wanted to give a replacement. We were pretty surprised by that! I'm sure they wanted me to update the review, and you know what, I'm happy to! I waited several months, because I was kinda expecting it to stop functioning as well, or at all, but it has been great!! I have it scheduled for every night, and it pretty much completely keeps up with our family of 3 adults and 3 kids, as well as all the company and extra kids we have over all the time. Every now and then I sweep to get in corners, but this thing does the heavy lifting of all the floor cleaning in our house! I barely do anything except refill the water! I'm so thankful for it. I think we'll be purchasing one as a gift. I've been holding off on that until we saw if this replacement was good, but I'm confident the first one we got was just a dud. We're super happy with it! Great customer service! Old review: At first it felt like magic. That lasted about a week. From the very first day I got errors saying the dust collection couldn't be done successfully because it was clogged. Every single time I checked the robot and the base both thoroughly and they weren't clogged, and it always seemed like it emptied the dust just fine. That's workable, so I wasn't too worried. Then I started realized it had stopped the scheduled nightly cleanings after about the first week! I just checked that it's on the schedule and it's still there. Tonight I told it to clean a specific room and it couldn't find "the specified area" over and over. It kept getting lost, told me charging was unsuccessful when it wasn't even back at the base, etc etc. Error after error. It won't clean at all right now. I'm so disappointed. I've been looking forward to getting one for a couple years, and with 3 small kids it was going to be such a help. The actual function of it was great. It cleaned well and was magical for a whole week.

Es un gran producto, la razón de las 4 estrellas es que, en ocasiones cuando llega a perder conexión a internet (fallas del ISP), hay errores en las limpiezas programadas, se necesita volver a entrar y seleccionar las habitaciones para cada uno de los programas

Funciona muy bien, y el vaciado automático es muy cómodo. Recomiendo la compra. A veces se atoran cabellos largos, pero en general funciona muy bien. Se borraron tres veces los mapa de la casa, pero con una actualización de la app ya no ha pasado. Ayuda tener un respaldo de los mapas.

I really like this robot vac and is an improvement to my previous Shark robot vac which is being used in the basement now. It is quiet and the navigation is better in every respect. For a mid range robot vac, it avoids most obstacles and any bumping is gentle. Though, cables and other small items will get dragged around, you just need to clear them out. The mop part is good but is basically a wipe, as it just drags the pad around. For my usage this is ok as it helps with picking up fine dust that may be bound to the living room floor and not easily suctioned. I tested it by pouring milk on the hardwood floor and it did wipe it up just fine, though this isn't my main use case for the device. I washed the pad immediately afterwards, so the milk wasn't spread around. The bagless nature of this robot vac was an important consideration in purchasing it and it works really well. Not having to worry about replacing bags is a huge plus. The app is very good and full featured, having options like no go zones and room divisions. Overall, I'm well pleased with this purchase.

Love it! Simple to setup and have it start cleaning right away. Does a great job with the cleaning. App is intuitive to use and feature packed. Mapping is great. 5 stars, highly recommend. (Modded mine with some googly eyes. 😁)

llevo un mes con ella y ya no usa el mop