Faber Hob 5 Burner | Auto-Ignition | Spillage Proof | HOB SUPERIA HT904 BR AI | Concealed Chamber | Metal Knobs | Pan Support | Black Glass Finish |5 Yr Warranty on Burner & Glass | 1 Yr comprehensive

The hob glass broke within just 6 months of purchase, which is well within the 1-year comprehensive warranty period. Although the glass was eventually replaced, the process took 14 days, causing unnecessary inconvenience. What is most disappointing is that I was asked to pay ₹400 as technician visiting charges, even though the issue was clearly a product fault covered under warranty. Charging customers for service visits in warranty cases is unfair and defeats the purpose of offering a warranty. After-sales support did not meet expectations. I would advise potential buyers to consider this before purchasing.

The burner is good and the glass is strong and scratchless. The burner itself has no noise and auto-ignition works perfectly on batteries. It is very easy to use Nd easy to install ourselves even though faber sent an installation expert to install it for the first time. The burner is quite safe and there has been no gas leakages in the last one year though it lacks an auto cut feature. we are satisfied after using it for almost one year. The delivery had some issues like the wrong model being delivered etc so we had to get it replaced twice. But post that the burner has been functioning flawlessly. The post sale service for faber is also satisfactory. So overall it has been a good experience

After facing the issues highlighted below, Faber company called and replaced this with a new product. They were very cooperative and took action quickly. After using the product for just four days, it started throwing flames that blackened all my utensils. When I contacted customer care, they sent technicians who informed me that the jet was faulty and that they did not have the necessary replacement part. Additionally, they blamed the LPG cylinder for the issue. I’m unsure if they take responsibility and address the problems faced by their customers. I am genuinely shocked to see such a significant fault in a product from such a big brand after only four days of use, along with the lack of support fromthem..

Installation completed

Good quality, Easy to clean, Nice. Let us see the performance after long time usage? But installation service was too late by faber.