Gaming Desktop PC, Radeon RX 580 8G, Intel Core i7 up to 3.9G, 16G RAM, 1T SSD, WiFi 6, BT 5.0, RGB Fan x4, Windows 11 Home

My son has been wanting a Gaming PC for a while now for a Better gaming experience. After doing some moderate searching and visiting the "Big Box" retailers locally, I decided on this one. This STGAubron or as my son calls it "Diamond" perfect for beginners. It comes with everything you'll need to game LED Light-up Gaming Keyboard and Mouse", sound bar, and Analog Headset! Very easy set up just sign into my Microsoft account was up and going within minutes! Connecting this to wireless was a bit of a task Thankfully the seller sent me a message with instructions through my Amazon Account. I didn't realize it connects via wireless through a wireless adapter which is also included has lots of USB Ports I believe a total of 6 and has both HDMI and Display ports for Monitors, which is perfect as my son is using 2 monitors but he has his PS5 Connected to 1 monitor via HDMI and his other monitor connected via Display port. Shipping was ok I ordered this on 7/01, with a delivery date of 7/03, however package didn't arrive until 7/6, but Amazon did keep me posted through email/text message on delivery updates. Overall my son is Happy with his new "Diamond" Lol

I had problems right from the start with this PC. Contacted tech support and I almost returned then. But decided to reset the PC and it fixed the issue. Fast forward, 3 weeks after the return timeframe ended, the PC started freezing on Word documents. Contacted tech support again, this time they were willing to take it under warranty but I had to provide shipping costs TO CANADA for a PC that had known problems. I refused to pay. It would have cost me over $80 to get it to them. Plus I had just lost my job and could not afford it. The company was so rude and unhelpful when talking to them. If it had only been about the shipping, I probably would have understood. But this company went above and beyond to make things more difficult. Correspondence was through Amazon messenging and not through phone call. When I requested to call on the phone, I was not provided with phone number. Their parent company is SKYTECH. THey did not just lose a customer for STGAAubron, but for their parent company as well. I refuse to give another dollar to this company. It has been several months since this happened, and I am still mad at how I was treated.

I recently purchase this PC for my daughter's birthday, and I am really impressed by it. I've been pricing gaming PCs for a few months now and I wanted one specifically for beginners. This is good for teens and adults. My daughter is 14 and she is able to play her favorite games on the latest platforms. The speed is good, but she wanted to purchase an additional WIFI adapter. IDK why because it works just fine with the included graphics card and wifi adapter. ( I'm guessing only a gamer would know why). The PC came fully equipped with headphones, a sound bar( Bluetooth), remote control, a cool light-up mouse, a keyboard, and a pad. I hope to never need tech support but add the insurance for peace of mind. Get your game on with this PC. It's a good one.

My son loves it, especially all the color customization of the LED lights. Arrived safely and intact. Powered up perfectly. However, the wifi refused to connect. We ended up having to by a wifi adapter. Also, if the HDMI input doesn't immediately work, keep it plugged in and restart the computer. Unsure why it didn't register from the start.

EXCELLENT GSMMING CUMPER WOTH MONEY I WOULD FREIND AND FAMILY BUY THIS GAMMING CO MPTER WORK GTRAT I AM GALD BUY IT I BOOUGHT FOR MY SON HE LOVE IT I LOVE IT PLAY GAME VERY GOOD I WOULD BUY C OMPUTER AGAIN

We have had this about 15 days. The keyboard had issues with a few keys - we replaced it with a different one, but then after a week plugged the original back in and the keys are working again. The headphones don't work now either. Neither do any of his old ones. We tried all 3 plugs on the back, but headphones don't work with it it seems. The whole setup worked in the beginning, but 2 weeks in and there's issues... We only have a month or so to return it. I'm hoping we dont have to! Sent a message to seller - hoping they respond.

No customer service at all. Mine went out, and tried to email them, and got no response.

This is my current office computer, great graphics for looking at CT scans quickly (doctor), and gives the distinctly nerdy vibe that I love! Very fast compared to my hospitals standard computers.