4MP License Plate Recognition IP Camera, Indoor Outdoor PoE ANPR LPR Bullet IP Camera with IR 328ft Night Vision, IP67 Waterproof, International English Version, 2CD7A46G0/P-IZHS 8mm-32mm

Works perfectly once you know how to configure

Do not buy these so called Hikvision cameras from the 318netech store on Amazon ! They do not "CAPTURE" license plates-they only "RECOGNIZE" license plates ...( recognizing them doesn't read them !) (I recognize Bentleys -I don't have one!!!) ...HIKVISION will not support any of their products UNLESS PURCHASED DIRECTLY FROM THEM or from B&H photo at 25% higher cost ! ( I only buy from Amazon!!!)And you can't find anyone to talk to at 318netech ! (they don't offer support on the products they sell!) These cameras come with really poor instructions -and without help to incorporate them into ur Hikvision NVR -they are $600 doorstops ....Hikvision claims they are not real Hikvision products ( perhaps from Europe they suggest) and will help u with none of them -I'll be returning them ! ( maybe that's why they have a 3.6 stars rating ? )

The packaging is first-rate, and instructions for the physical setup are easy to follow. After that, you'll be needing a friend that knows about setting this up, because you'll be asked questions you know nothing about, and not asked about many of the features you probably bought this for.The literature is IKEA type instructions, followed by technical parameters in 40 or so languages. There's a QR code on the camera, but it returns an Error 500 message.I've been playing around with the camera for a few weeks, and figured out some things on my own. But it has only managed to detect one vehicle event, when a minivan parked about 5 feet in front of the camera. It has recorded/recognized/identified exactly zero license plates, even though I have enabled every license-plate related function I can find in the set-up menus. It records motion-detection events nearly constantly, but doesn't discriminate between things moving in the wind, cars driving by, or my dogs.I'm sure that, in time, it will perform as desired. Right now, I'm frustrated because the setup looks easy, but doesn't seem to DO anything.I called the phone number provided for HikVision (pronounced HIKE-vision) technical assistance, but got told that the serial number of my camera isn't in their database. I was asked where I bought it, and when I said "Amazon", got told that HikVision doesn't provide support for stuff sold on Amazon. Even from the HikVision store on Amazon? Nope. Sorry. That's all. Call Amazon.I chatted with Amazon customer support (Vaphunii, Aphuno, Ankush, and Somnath: Not judging. At least they didn't tell me their names were "Alan" or "Will"). All 4 could not answer where I could go for tech support, but could "recommend that you contact the manufacturer for any assistance with warranty, replacement, or refund information." Repeatedly. They assured me several times that they "understood my concern", then re-pasted the "warranty, replacement, or refund" script. I got told Amazon doesn't do the technical support. I didn't ask Amazon FOR tech support: I asked them WHERE TO GET IT. They never did understand my concern.I asked to be transferred to a lead or supervisor, but they couldn't, or wouldn't. I really didn't expect more from Amazon, once they had my money.As of 2025.01.07, that's where I am. I'll update if the situation warrants. If I don't, it means I solved it without any help from HikVision, 318NET, or Amazon.

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