Kahuna Massage Chair SM-7300 Dark Brown/Black for Premium Quality Comfort and Relaxation at Home- Top Performance-Total 9 Auto Programs Including 4 Special Programs with SL-Track Rollers

We have had our chair for 3 weeks now, and are using it everyday. My husband and I love the variety of pre-programmed massages the chair comes with, and are starting to use the manual programming capabilities of the chair. We are finding that we can get the kind of massage we want by combining a pre-programmed setting with the specific massage components it offers for a really satisfying massage. A number of our family members have used the chair, and only one felt it was too hard of a massage; the others have loved their experience. My husband feels that his back is loosening up, as well as that the circulation in his legs is improving. I find that my muscles are more relaxed and my back is in alignment better than before using the chair. It was delivered within a few days, and the deliverymen brought it right to the room we wanted it in. The assembly took us a few hours, but wasn't too difficult, even though it required some common sense when the directions were not very well explained. I have been very impressed with the customer service in the couple of times I had to call about little things. I had to choose between spending our money on airfare to Hawaii, or buying this chair, and I feel that I made the right choice. This is so well built that it compares to chairs we have tried out that sell for 2 and 3 times the price, and will be something we will enjoy for years to come. The massage is great, and combined with the compression, it really is a great value for the money. Now, 5 years later, we have had no problems with this chair. We use it probably once a week, on average, and I have found it to be very helpful when my back is out or my muscles are really tight. It helps me get back to feeling good again.

I was looking for a massage chair that offered a Glute massage as well as a stretch function. This was the closest match that I found within my budget, and overall I’m very happy with it. The yoga stretch function does extend your body to give you a nice stretch, but I wish it took it a little bit further. I love the glute massage, and even the head and neck massage, which surprised me, because usually when I get a real massage I tell them not to touch my shoulders or neck. I don’t really have anything negative to say about the chair, other than I wish the stretch function took it a couple notches further. Everything else is just awesome and I am very happy with my purchase, and would recommend it to anyone. I am 5‘10“ and 260 pounds. But my wife weighs a little over 100 pounds at 5’5” and she loved it as well. It also has a “senior mode” which is great because my 73-year-old dad can enjoy it as well without worrying about it being too rough for him. Assembly was pretty straightforward as well. I did it by myself, though it probably would have been even easier with an assistant. I would recommend this chair to anyone. The only issue i have is that once a program ends, the chair just shuts off in a reclined position and doesn’t return to the original upright position. My workaround is turning it on then off again then it returns to the sitting position. If anyone k owe how to fix that please let me k ow cause it’s kind of annoying.

This chair is a big disappointment. The air bags that are meant to massage the feet just push my feet right out, so I get none of the pressure AND my feet are pushed away from the rollers. ZERO points for foot massage. The main rollers stop before they reach the upper shoulder, neck, and occipital muscles. ZERO points for shoulder/neck massage. The chair does a decent job on the low & mid back, but the programs are fixed and the “manual control” doesn’t offer as much control as I would like. In my opinion, it isn’t worth the price.

Day 1: chair arrives. I'm excited. I spend about an hour putting it together. I take it for a test ride and it's nice, but painful on my low back/hips as the rollers slide over them. I try to ignore that bit so I can enjoy the rest of it. I add the extra padding to the back and probably in the chair for an hour or so. Day 2: I wake up to pain in my lower back/hips where the rollers were. I call good price world. They explain their return policy ($420 return shipping) and ask me to call Kahuna service and see if they can help. I try the chair again, now the rollers are VERY painful on my back, so I'm arching my back to avoid them. Not relaxing at all.. Day 3: I continue my back and forth with good price world. Day 4: I contact Kahuna. They suggest a few things that make the chair easier to use, but nothing for the low back problem. They offer to send more cushions. I don't think that will help, given how little the cushion I added did. Day 5: I was supposed to get a call from Kahuna service. Nothing. Weekend: nothing. Day 8: I call Kahuna, get a hold of the service manager. He says it's the "first time they've ever had this complaint" and maybe I just need to get used to the chair. No. I've sat in many massage chairs in my life and this one is painful. He says he doesn't think it's defective or broken. I email good price world with this response. They say they can't do anything about the $420 return shipping. Side note: the air pressure on the feet was extremely painful as well. A bad design if you ask me, squeezing the feet hard from the sides. I found out you can adjust this pressure by clicking Air > Pressure > Soft, which is annoying to do every single time you sit in it, but is at least a solution. Now I'm feeling very disappointed. Not only do I not have the massage chair I hoped for, but I also paid $420 for a week long rental of a terrible massage chair that took up probably 8 hours of my life dealing with. Yes partly my fault for ordering a massage chair online, which I will never do again, but I can't be OK with shelling out a couple hundred dollars to return something that is in my mind defective.