




















💧 Stay dry, stay ahead — smart water protection that never sleeps!
The Moen 920-004 Flo Smart Water Detector offers 24/7 leak detection with real-time smartphone alerts, a 48-inch remote sensing disc for hard-to-reach areas, and compatibility with multiple units or the Flo Smart Water Monitor for whole-home water management. Powered by a CR123A lithium battery and designed for easy installation, it’s engineered to protect your home from costly water damage.










| ASIN | B0855BFQCZ |
| Battery Description | Lithium |
| Control Method | App |
| Country of Origin | USA |
| Generic Name | Smart Water Leak Detector, 1-Pack |
| Included Components | battery, remote sensing disc with 48" extension cable, self-adhesive wall mount sticker, smart water detector, wall mount base, wall mount screw |
| Item Dimensions LxWxH | 37 x 67 x 83 Millimeters |
| Item Weight | 127 g |
| Item model number | 920-004 |
| Manufacturer | Moen Incorporated |
| Maximum Range | 48 Inches |
| Mounting Type | Floor Mount |
| Net Quantity | 1.0 Count |
| Noise Level | 51 Decibels |
| Number of Batteries | 1 CR123A batteries required. (included) |
| Product Dimensions | 3.71 x 6.71 x 8.33 cm; 127.01 g |
| Sensor Technology | Sensor Technology |
| Size | 1 Sensor |
| UPC | 860000103596 |
D**A
The setup was easy and it's showing me room humidity, room temperature and no leaks.
P**L
I purchased 4 of these devices: The first 2 paired without issue and appear to be working fine. The battery on the first one died within a few days, and the 2nd one lasted about 2 weeks before dying. These use CRA123 batteries which do not come cheap. I was never able to pair the 3rd one, no matter what I tried; it always failed once I connected to the wifi network. I tried adding the network manually, I tried resetting the router, I tried changing the AP name, I tried manually connecting to the network, every single attempt failed, and customer service is of absolutely no use. The 4th one paired, and despite having a brand new battery (not the one provided) it reported the battery at 43%. I took out the battery, and the app never informed me that the device was offline, I even waited 20 minutes to see, and still nothing, it was reporting the same 43% battery level and offline. Bottom line: I would not trust these things to alert me in case of a water leak. Given the cost of each device, I would have expected it work flawlessly, but I'll be returning them and going with either Honeywell or pretty much any other brand. If your devices all appear to be working, I highly recommend doing a test to see if they are reporting correctly, dip the sensor in water, try taking out the battery, and see if the app reports it.
A**R
Doesn’t work, I tried to returned but need to send to USA and costs a lot. Not compatible with app
G**P
No instructions re setting up in box. Finally got it working after search youtube. Stopped working when wifi ( as a result of nbn outage) and haven’t been about to get it going since. Assuming battery supplied was depleted and can’t make any further suggestions until I purchase a battery - not a common one you have around the house so buy a few for future replacement
J**G
I finally caved and got some "smart" sensors for my home after being away during a cold snap and being unsure of the condition of my house. Having your heat go out or an undetected water leak is awful so while these detectors are a little pricey, I think it's a worthwhile investment especially if you're away from home regularly. I will say that the setup app and pairing process was way fussier than it needs to be. I bought an ecobee thermostat and that was way easier to set up, and I had to wire that thing to a furnace. I consider myself very technically inclined and the amount of pairing errors I got trying to set up four of these things made for a nightmarish afternoon. This is a single-instance pain point, though, and ever since these things have just been quietly monitoring. Battery life seems great - virtually no change in the last three months - and it's nice that the app reports a more precise reading than just "good" or "low". The configurable alarms are nice too so that you don't get nuisance alerts for high humidity in a bathroom when someone takes a shower. It'd be nice if using the remote sensor didn't block the ability to use the base unit's sensors so you could monitor a wider area, but the cable on the remote sensor is long enough that you should be able to find a good monitoring position. Overall, I'd recommend these to pretty much everyone. The earlier you can respond to an emergency, the less damage you'll likely have to deal with.
Trustpilot
1 month ago
2 days ago