Juki HZL-DX Series Sewing Machine HZL-DX5

Firstly Amazon Customer service were outstanding in dealing with my issues and I was able to return the machine and get my refund with little problem. Thanks for that. Secondly this machine is several hundred pounds cheaper bought from Amazon than any other vendor in the UK however there are issues as stated in the headline. It is a 120 volt machine and you will need to buy a 240/120 volt stepdown transformer before you use it. Not a problem as long as you are aware of it and there are plenty of suitable tarnsformers available from Amazon. Thirdly, the guarantee will not be honoured by Juki UK as the machine is bought from the U.S. and Juki U.S. wont honour the guarantee either because the machine was in the U.K. My wife is a expert seamstress and has been sewing for many years and this was to be the machine of her dreams. Sadly it had intermittant problems, probably not too serious but as there was no guarantee she would not let me "take a look at it". The problem, incidently was what she called "looping" which meant the sewing on the underside of the material was not complete and stitches were dropped. She tried everything to rectify it but to no avail. We decided to return the machine as no one would "take a look" either and as I said before Amazon Customer Service were excellent in helping us to do this and my refund was honoured completely too. Finally, when the machine was not misbehaving my wife was extremely happy with the quality and features of the machine. The best she has ever used.

My Juki had a problem with the bobbin case, it is still under warranty. Amazon customer service say they will refund the machine but have no replacement. I am in the middle of making a quilt so need a new bobbin case, Amazon sell the part I need but will not let me have one unless I buy it for £50.00. So what is the point of a warranty if it does not cover parts. I contacted Juki and they say the warranty is issued by the seller. So I have to save up now to get the part I need. This is so unfair.

I love this machine so much. Everything is intuitively located for fast work and it does everything. I go from cotton to sewing leather onto waxed canvas it’s a powerhouse. The secret to bliss is glide thread, the machine shines with this thread and it works one anything.

Ich hatte vorher Kontakt mit dem Anbieter Senci aufgenommen , um offene Fragen vor der Bestellung zu klären. Ich mus sagen, Top Anbieter mit einem absolut freundlichem und schnellem Support. Bin sehr zufrieden gewesen. Was die Nähmaschine betrifft, habe ich als Geburtstaggeschenk für meine Frau gekauft. Sie ist gelernte Schneiderin, allerdings heute nur noch als Hobby Schneiderin. Sie hat davor 2 andere Nähmaschinen gehabt, beides Marken, aber die Juki hat sie nicht nur vollkommen überzeugt, sie ist absolut begeistert über die Juki DX 5. Es gibt nichts was die Nähmaschine nicht erfüllt, auf jeden Fall ihre Ansprüche betrifft. Das einzige woran sie sich gewöhnen muss ist die vollkommen digitalisierte Bedienung. Aber dafür gibt es ein Lern CD, die sie sich auch schon angeschaut hat und in Youtube gibt sehr viel Videos für die DX5. Nach einem Tag lernen hat sie bereits begonnen Kleider zu Nahen bzw anzupassen. Ich freue mich auf die Maschine auch, weil sie extrem leise ist, leiser als die vorherigen Nähmaschinen, die sie hatte. Ich kann auch meine Frau als Expertin die Nähmaschine JUKI DX5 mit gutem Gewissen empfehlen. Support ist super, Nähmaschine absolut Top.

Mi mujer está encantada con ella. Tiene infinidad de funciones. Ella la usa para hacer patchwork. Tenía el modelo anterior y dice que esta lo mejora

Auch wenn die Maschine aus China kommt, wäre es Kundenfrundlich, wenn die Betriebsanleitung in Deutsch wäre und ich nicht nochmal 30,00 Euro dafür ausgeben müsste.

I didn't know about these new computerized sewing machines until very recently. I've done canvas work on my sailboat with my Sailrite walking foot machine and a little home sewing with a nice old Kenmore from the 80's, but WOW, this Juki is fantastic. So many conveniences. Very nice. The instruction manual is extremely well done, too, something of a rarity these days. I skipped the DX7 and saved about $600. This DX5 is identical except for some more specialty stitches and a few accessories you can add anyway if you want. The control knobs would be nice, but the buttons on this one work fine also. Maybe a person sewing all day every day would want the knobs for slightly quicker adjustments, but for most people they're not worth hundreds of dollars.