Facebook Portal TV - Smart Video Calling on Your TV with Alexa - Black

Bought this product in USA , my report is spoiled, it’s very difficult to get outside . Any help to buy this just remote only or how do I fix any service center ?

We got it from USA in 2022. It is still working fine. It has got improved due to firmware updates and now supports Sony TV remote control too! It is very handy for making video calls on Facebook or WhatsApp!

I bought this from US last year, it is a perfect device to keep in touch with family through video calling. The camera follows you around the home and the 8array microphones are perfect to pick your voice. Because this is by facebook, one can use both messenger and whatsapp for video calling. I wish it had an app store so I could have downloaded webex and used it for my WFH.

I am a professional A/V Integrator and company owner. So I wanted to demo this myself before recommending it to my clients. I had ours installed within 5 minutes and on our first video chat. Our Portal is connected through the HDMI input of a Denon AVR and the video is shown on a new 75" Sony UHD-TV. We have had a few calls that were pixelated or where the calls were dropped, however I believe that was most likely a reception issue originating from the person(s) we called. Both parties we called live in rural areas or areas that have poor cellular and Ethernet reception. I am quite pleased with the video quality when WiFi strength is good and how effectively the camera adjusts to Zoom and Pan thus accommodating people moving about in the room. If I make a Portal call from my couch the camera zooms onto me and any movements. If my wife enters the room the camera immediately zooms out to get her into frame until she sits next to me on the couch, then the camera zooms in closer to include us both in the video call. Using a Sony Smart TV and enabling HDMI-CEC I can be watching Netflix from the Sony Netflix app and all I have to say is "Hey Portal Call Mom" The Portal responds and begins the call. Once the call begins the Sony TV automatically switches from Netflix to Portal TV. This is perfect for the older generation who are not technically savy. A great way to stay in touch with kids, parents, grandparents and friends afar. We have used the Story Telling feature with our 2 year old grandson who loved the interaction with us. Only Con I have is that it has no hardwired Ethernet connection, only Wi-Fi. When we first installed Portal TV we had Xfinity 300mbps Wi-Fi, last week we upgraded to Google Fiber Gigabit so I again I am certain that any video issues we are experiencing are actually originating from whom we called. It may be they do not have their mobile device camera set at the highest resolution, poor celluar and or Wi Fi reception. I have not tried any of the included streaming apps on the PortalTV as we use the apps from our Sony UHD TV. For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking commands is not necessary.

It works very well. If you have a FaceBook account and video conferencing through Messenger is what you want, I recommend it.

Muy versátil y buena calidad de imágen.

Funktioniert mit Facebook und indirekt mit Whatsapp. Leider kam das Netzteil mit vergossenem UK-Stromstecker. Ich musste ein deutsches neu kaufen :-(

It's good for distance communication. My kid talks to her grandparents everyday and feels lively. However I am experiencing issues with remote. Occasionally remote stops working and you cannot see anything on screen. You need to pair the remote every time this happens which takes up almost 10 mins and is tedios. Hope Facebook resolves this issue with a software update. Other than this issue we have not faced any other problem. Zoom feature works really well.