Canary Products Floor Mist Fountain Finish: Blue

Works wonderfully, pretty colors. Greatly recommend reading the instructions! It didn't work at first but figured out it was user error and needed to add salt! Who knew?! But excellent product!

This fountain is absolutely beautiful. It produces an impressive mist and gives the room a soft, relaxing glow. I originally purchased the same model for my office back in 2013, and the only reason I’m replacing it now is because it was accidentally broken during an office move. The fountain is very durable and well-made. When installed correctly, there are no leaks, and the mist output is consistently strong. I used my previous one five days a week for more than eight hours a day. Over the years, I only had to replace the light/mister unit a couple of times—it lasted about five years before needing a new one, which is excellent in my opinion. The only minor downside is that the newer replacement mister doesn’t allow you to select a single color like the original version. However, the rotating colors are still beautiful, and the light itself lasts a very long time. Overall, this fountain is a wonderful purchase for daytime or nighttime use (absolutely beautiful at night), with exceptional mist performance and long-term durability. Highly recommended.

Love it! A little flimsy stand but still like it.

I had a mixed experience with this product, but ultimately, my faith in the brand was restored thanks to their customer service. Like a love affair gone sour, I fell head over heels for this product when I first got it. It seemed perfect, until, just 30 days in, the Mister stopped working. Naturally, I was disappointed, and it felt like the end of a beautiful romance. However, I must say, it's not just the product that makes a company great, it's how they handle issues that truly matter. When I contacted XBrand's customer service about the problem, I was initially informed that I'd have to shoulder the $10.00 shipping cost for the replacement part, as my request was just outside the 30-day free shipping window for part replacements. At first, I was a bit taken aback by this policy. It seemed rather inflexible considering my product malfunctioned just outside the 30-day mark, but well within the 1-year warranty period. I couldn't help but think that they should make an exception. However, after a closer look at their limited 1-YEAR WARRANTY verbiage, it did seem like they were following their stated policy. I was still disappointed and expressed my thoughts to their customer service representative. But here's where XBrand really shines: They recognized my disappointment and frustration, and their representative went the extra mile to keep me as a satisfied customer. They not only replaced the part but did so without charging me the $10.00 shipping fee, as a gesture of goodwill. This act of exceptional customer service completely turned my experience around. They listened to my concerns, acknowledged the inconvenience, and took steps to rectify the situation. This level of care and commitment to customer satisfaction is truly commendable. In the end, while my initial infatuation with the product may have soured, my admiration for XBrand's customer service has only grown stronger. They didn't just fix my Mister; they mended my trust in the brand. For that reason, I'm more than happy to give them a favorable review. In a world where customer service can be hit or miss, XBrand proved that they are willing to go above and beyond to make things right for their customers. That's something worth celebrating.

Canary Floor Mist Fountain/Aroma Diffuser with Inline Control ~ This was ordered on January 30, 2022 and delivered quickly, which was great. The problem is with the electrical system and it occurred within one month of using it. The wall plug that connects with the fountain electrical has a loose connection therefore the mister and lights do not work. This is somewhat disheartening since many of the reviews stated the same thing. I am even more displeased with the company since they refuse to ship the replacement part to Canada. What a disaster! This is an expensive trip to the landfill.