BB1000 Warm Water Bidet Seat, Air Dryer, Heated Seat with Slow Close Lid, Remote Control, Elongated

Excellent product. Easy installation and works perfectly.

Easy to install, easy to use, works as described. Highly recommend if you are liking to add a bidet to your bathroom routine. Use of toilet paper greatly reduced.

This review is based on USA requirements for electrical and plumbing. 1. In the USA it is not common to have an electrical outlet in close proximity to the toilet. In this case you are required to have a 15 AMP GFCI outlet available and it has to be close enough to use the provided power cord as an extension cord cannot be used. The BB-1000 has its power cord fed from the right rear of the item as you are facing the toilet. The power cord is 3' in length. Keep that in mind as you determine where your outlet is to be installed. Keep in mind that the area could be wet or humid depending on how your toilet room is arranged/built. You do not want the GFCI outlet anywhere near where it could be splashed or it will trip immediately. Proper layout will avoid future aggravation. 2. The water feed on the unit itself is made of plastic (possibly nylon) The tee valve provided has metal threads and you must take care to be sure you do not cross thread this as you do the installation. If it does not thread immediately without resistance stop and take a very close look under good lighting to make sure you have those threads properly positioned. Use a properly sized crescent wrench to tighten the fittings and do not overtighten. This is a work process that requires care. It is not a strength contest. 3. The BB-1000 does not attach to the toilet in the same manner a conventional toilet seat does. It slides into a base plate that you are to attach to the toilet using provided bolts. The base plate connects in the same manner you would do if you were installing a conventional seat. When you have the base plate properly mounted you can then slide the BB-1000 into the base plate until you hear a click. The BB-1000 has a Tab on the right side bottom and if/when you need to remove the seat for servicing simply push in that tab and slide the BB-1000 out of the attachment point. This is good feature, although I cannot comment how long any of this plastic will hold up, so a service life is unknown at present. 4. The Remote Control Panel for the BB-1000 operates on its own frequency like a garage door operator does. Unfortunately the range of the signal (with brand new lithium batteries) is less than two feet, so where you mount the panel is best determined by that range. The 'brain' of the BB-1000 is located on the bottom left as you stand facing the Toilet. After experimenting with numerous locations we found the best performance was to the left of the BB-1000 and within 20" maximum. If you are unable to mount the panel within that dimension, we suggest that you hold the panel as close to the previously described 'brain' as possible and make your selections. This is an area that they should improve upon. 5. The Owners Manual they provided is written in what we call Chinglish, although it is an improvement upon what we have seen in other items made in China, However the Images showing the various parts are all extremely small and lack clarity or detail. This is compounded by the cheap, porous paper they used that allowed the ink to bleed. That wouldn't have been noticed if the images had been large enough to show details. But in order to be sure we were setting this up correctly we used an iPhone 14 camera to zoom in and magnify the details we wanted to see, so as to better understand the manufacturer's intent. It was then that we realized the issues with print quality. 6. We find that the lid itself is extremely flimsy and they warn you in several locations of the manual that you must not sit or stand on the lid as it is not designed to bear any loads. Take them seriously, for your own safety. 7. The manual gives numerous warnings about the use of cleaning agents and solvents, as they will damage the plastic. Keeping in mind that our review is based on USA customs and practices, and we believe that the standard Lysol or Clorox type spray bathroom cleaners will work fine. Obviously you will wipe the surfaces dry and not leave a residue or your own skin might be unhappy. We shouldn't have to explain much more beyond that. You'll get the idea. We are pleased that the BB-1000 when properly installed and set up works as promised. For those people with limited mobility, impaired reach, or special needs the BB-1000 will provide a very real improvement in quality of life. We know this was a little bit wordy, but perhaps the details provided will enable you to accomplish a quick and easy installation.

Love this toilet seat it’s so comfortable. I love during the winter when you go and sit on it is warm. You do need an outlet near the toilet.

I bought 2. Somewhat easy to install(I am not a plumber). Came with 2 hoses 3/8 to 1/2 inch and the other 1/2 inch fittings. Just be careful with one fitting on the seat that has plastic threads, all other fittings are metal. Remote works so far, just experiment the remote on how you want to use the bidet. Only had it a few days. Wife like it.

I bought this unit in late 2018 - single user household - thing is used once a day, maybe twice, being generous, and has been kept immaculately clean. It was great, and worked well. Around 2 years, 4 months into its life, suddenly it started failing with the same types of failures others have reported - all of which pointed to an issue with the CPU / control board in the thing going out. It started with the nozzle no longer retracting, so you'd get sprayed with a super powerful self-cleaning blast when it was supposed to be retracted. Then, it moved to being sporadic in retracting at all, or extending out to the set position. For a while, I could unplug it, wait 20 seconds, plug it back in, and it would reset and fix itself. After about a month of that, it moved on to resets not working either, and the problems progressed. The nozzle would come out fully instead of retracting after unplugging and replugging it, and it would start to spray water all over the bathroom, even without anyone on it. The factory reset shortcut no longer worked. I put some saran wrap on the toilet and put a hand on the seated person sensor so I could see what it was doing when I used the remote, and it was all over the place - pushing the button to move the nozzle forward would move it backwards, or not at all. Pushing the backwards button would move it forwards. Pushing the button to pulse the water in massage mode would make it move back and forth, as if the Move button was pushed, and pushing the Move button would do nothing at all. Clearly, this isn't just a case of a bad sensor as to the position of the head, but the electronics inside going completely out of their mind after a period of time, which points to a factory defect. I contacted Bio Bidet warranty service about this, and was told I'd need to send in the seat (at my own cost - getting a box and proper packing materials for something this size, plus shipping it ground, is going to cost almost $30), plus 50% of the price of the bidet (so $250), plus potentially another $35 "disinfection" fee, at their discretion. So, 28 months of use on a bidet this expensive, and the manufacturer requires close to $300 to repair what is clearly a problem in the design of the product. Based on other reviews here having the same problem, it doesn't appear there's been any redesign that will prevent this problem from coming back in another 2 years. Ask yourself this before buying or looking elsewhere: is $18 / mo for the first 28 months + $11 / mo for the next 2 years (in-warranty repair cost after it breaks in 2 years), after which you're completely out of warranty and need to repeat the cycle with a new unit something you really want to spend on a bidet? Look at competitors that stand behind their product instead.

work great

I didn't realise when I ordered that it only comes with American fittings so im now waiting for an adaptor to be able to use it

I was hesitant to buy this because a) I didn't know whether it is going to work in typical washroom in Canada, b) I didn't know whether I can install it by myself and c) whether it is as good as the toilets in Japan. Having been a user of the product for about a week, my answer to all these questions is YES, YES & YES. The toilet seat will work in your washroom as long as your washroom has power outlet and fresh water supply. The power cord is a little bit short so an extension cord may be needed. The installation is easy and the instruction is very clear; it takes me about 1 hour to install the toilet seat and fix any leaks. After a few "tries" of the toilet seat, I am very impressed with the functionalities: the heated seat, the water stream, etc. Some people commented that the hot water tank runs out of hot water pretty quickly. Personally, I have never had this issue. Maybe they are washing their butt for WAY too long! But, as a happy user of the Bio Bidet BB-1000S Supreme Advance Bidet Toilet Seat, I don't blame them!

Cumplio con todas las expectativas y con lo descrito en la pagina. Instalacion sencilla en 10mins, y funcionamiento adecuado en todo aspecto

Easy to install. Buttons are a nice size on the remote and easy to use and understand. Nice to have the water heater. Great idea for seniors and those with mobility issues.

Esta es la segunda vez que lo compro pues quede muy satisfecho la primera vez. Es facil de instalar y usar.