12 inch Commercials Dough Sheeter, ETL certificate Pizza Bread Press Machine, Croissant Maker Safety Roller

Started leaking grease around rollers from first few uses. Was told it was normal at first usage due to overpacking of grease during manufacturing. Less than 3 months and bottom gear froze up and melted 2 pulleys and burned up a belt. I have been in contact with the company for several months during this time to try and determine what went wrong and how to fix it. I was told it was caused by improper cleaning. (for the record I have over 30 years restaurant experience working with dough sheeters). They sent me replacement parts but the location of the problem is not accessible with any tools available to me. I then questioned how it was a cleaning issue if the parts that need replacing cannot even be accessed and requested a video of how to replace the parts that were bad and they stopped communicating with me. The product is cheaply made garbage and they will blame you when it breaks.