Hiboost Cell Phone Signal Booster for Home and Office, 4,000 sq ft, Boost 5G 4G LTE Data for Verizon AT&T and All U.S. Carriers, FCC Approved

Great product and truly great tech support! Frankly, amazing! I researched a number of products and landed on HiBoost, bottom line, this 4000 sq ft unit works great! Previously we had next to no cell service in our home, we were down to 1 bar of 4G (5G was impossible). We're both on Verizon Wireless. Getting phone calls was impossible, even on WiFi it wasn't pretty. The install was pretty straight forward and the package included everything you need. The user guide that comes in the box is not exactly crystal clear due to a somewhat poor language translation to English from what I assume was initially written in Chinese. That said, you can figure out what the guide is talking about with little effort. Here's the deal, you will be using 2 different apps that you will download to your smart phone from your app store. They are free. It will be smoother (but not necessary) if you can use 2 different smart devices so you can see both apps at the same time. Again, nice but not a requirement. One app allows you to locate the position of the closest cell tower so you can aim the antenna in the correct direction to get the best service. The second app allows you to interface with the HiBoost unit itself so you can see how well its boosting the signal and a number of other features. The key at first is to leave the indoor antenna unplugged from the HiBoost unit while your using these 2 apps to fine tune the outdoor antenna and signal. Once you get the best signal using the 2 apps then you can connect the indoor antenna and you'll be good to go. We went from having a constant 1 bar of 4G up to having 5 bars of 5G. I can now make and receive phone calls as well as watch video using my phones data. I'm now able to take some of the data load off of my WiFi. Great stuff! I love this unit. I received an email from HiBoost a few days after I received the unit, checking in to ask how I liked the unit. At first I ignored the email but then they sent another. I actually had a question about the LED indicators on the front panel so I replied to the email. About 30 seconds later I get a text message from Noah in tech support asking me how he could help. I have to admit that at first I was a bit skeptical about this support model (I mean what company does this?), but I went back and forth with Noah a few times and he answered my questions. I spent much of my career in tech support and I can say that we rarely reached out to a customer proactively. What a great business model! Kudos to Noah and HiBoost, job well done on a great product!

My use: My elderly mom recently got a Medical Guardian health alert device. The Medical Guardian uses the AT&T cell network. Inside her house, which is in a near dead zone, the cell signal from any of the major carriers is almost non-existent. To place a cell call, one has to go out in the front or back yard. In her case, she would have to be near a front window and hold her pendant over her head at just the right angle for the MG to be able to contact the service. Obviously, this isn't tenable in an emergency situation. Pros: This is a very nice and professionally made product. All the cables, hardware, packaging are of high quality. Everything you need is in the box. One thing they don't mention in the description is that there is a small, thin cable that allows you to transition the exterior cable run through a window or door to the interior cable run without drilling a hole in a wall. This was a feature I really wanted, and took a chance based purely on one of the blurry pictures in the description, and my gamble worked out: the cable was included. HiBoost should tout the inclusion of this cable a bit more, IMO, as this is really a good feature. After installation, the signal improvement was phenomenal! Prior to installing the cell booster, her pendant could not connect to the service at at all. After installing, we tested the Medical Guardian from various rooms in the house (about a 2,400 sq ft home) and was able to contact the MG service correctly. Cons: I didn't need any additonal RG6 cable for my mom's installation. If you need to run the cables more than about 50 feet, you would have to get more cable from HiBoost, I think. The co-ax connections that HiBoost uses are proprietary, I believe. I have not seen connectors like these before. The manual implies that the SignalSupervisor app for your iOS or Android device as something wonderful and helps with the install. I downloaded it, and tried to use it to install the system, but I wasn't impressed. It took forever and a couple reboots of my phone and the booster to get the Bluetooth connected. Once connected, the signal strength readings would rarely update when I turned the exterior antenna in various directions. In the end, I gave up on the SignalSupervisor app. It was a lot faster and easier for my mom to watch the panel on the booster and call out the numbers as I oriented the antenna. Overall: It's a good unit, and it worked very well for us, and I see a lot of value for the money. I would definitely consider HiBoost again when looking for a booster for our new RV. Lowered the rating one star on Tech Support and Easy to Install because of the wasted time I spent with the useless SignalSupervisor app. Wasted time is something none of us can ever get back. (Note: There is no cell booster on the market that can create a cell signal where none exists. You need to have at least one bar in your area for anything like this to have any hope of working.)