I was reading that you cannot run the lan jack and wifi at the same time on this device, is that true? Has anyone else experienced this problem?

Yes, you can use LAN and wifi the same time.

i'm using this with netgear router (with port forwarding). therefore i have to run this modem in bridge mode. would i be better with a cheaper modem?

I think you'd be better with a cheaper modem. The whole point of getting this modem is so you don't need to purchase a separate router/Wi-Fi access point.

This says it isn't compatible with at&t, does that mean my iphone, with an at&t connection, will not be able to use this modem?

It is not compatible with AT&T High Speed Internet service, only good with traditional Cable Service. Your iPhone will connect to the Wi-Fi without issue.

where is the wps button?

This device does not have the WPS button. You can use the two SSIDs (2.4 GHz or 5GHz) to connect your client devices to SBG10

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(SBG10) - Cable Modem Router Combo - DOCSIS 3.0 16 x 4 Gigabit & AC1600 WiFi, [Check with your provider for compatibility]400 Mbps Max Internet Speeds

(SBG10) - Cable Modem Router Combo - DOCSIS 3.0 16 x 4 Gigabit & AC1600 WiFi, [Check with your provider for compatibility]400 Mbps Max Internet Speeds

Product ID: 81713069

Details

Brand
ARRIS
Color
Black
Compatible Devices
Personal Smart
Connectivity Technology
Ethernet
Frequency Band Class
Dual-Band
Included Components
And 2-Year

⚡1600 Mbps max speed

📶1400 sq ft dual-band coverage

🔒App-controlled parental controls

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R$1817

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Sold byAmazon BrazilDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Own your speed, control your space, and never miss a beat with SURFboard SBG10!

SECURE FAMILY FRIENDLY - Advanced WPA2 security plus parental controls to pause internet or set time limits on devices.
WHOLE HOME WI FI COVERAGE - Dual-band Wi-Fi 5 covers up to 1400 sq ft, keeping every corner connected.
EFFORTLESS SETUP CONTROL - Plug-and-play with SURFboard Central App for instant activation, device management, and real-time monitoring.
SAVE BIG OWN YOUR NETWORK - Cut up to $168/year in rental fees by owning this trusted ARRIS modem-router combo.
BLAZING FAST STREAMING DOWNLOADS - DOCSIS 3.0 tech delivers up to 1600 Mbps for seamless 4K streaming and gaming.

The ARRIS SURFboard SBG10 is a powerful DOCSIS 3.0 cable modem and Wi-Fi 5 router combo that delivers up to 1600 Mbps speeds and dual-band coverage for up to 1400 sq ft. Trusted by millions, it offers easy app-based setup, robust parental controls, and helps users save on costly rental fees, making it the smart choice for fast, reliable home internet.

Specifications

ASIN	B07H42QXF1
Antenna Location	Gaming, Home
Antenna Type	Internal
Best Sellers Rank	#4,269 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #17 in Modem Router Combos
Brand	ARRIS
Built-In Media	And 2-Year Warranty Card, Arris Surfboard Sbg10 Cable Modem, Power Supply, Quick-Start Guide
Color	Black
Compatible Devices	Personal Computer, Smart Television, Smartphone
Connectivity Protocol	DOCSIS 3.0, Wi-Fi 5
Connectivity Range	1400 Square Feet
Connectivity Technology	Ethernet
Control Method	App
Controller Type	App Control
Coverage	Up to 1,400 sq ft
Customer Reviews	4.3 out of 5 stars 15,555 Reviews
Data Transfer Rate	1600 Megabits Per Second
Frequency	5 GHz
Frequency Band Class	Dual-Band
Global Trade Identification Number	00612572215388
Has Internet Connectivity	Yes
Has Security Updates	No
Is Modem Compatible	Yes
Item Dimensions L x W x H	6.77"L x 1.97"W x 6.58"H
Item Type Name	Cable Modem & Wi-Fi Router
Item Weight	2 Pounds
LAN Port Bandwidth	1000 Mbps
Manufacturer	CommScope
Maximum Upstream Data Transfer Rate	131 Megabits Per Second
Mfr Part Number	SBG10
Model Name	Surfboard
Model Number	SBG10
Number of Antennas	1
Number of Ports	2
Operating System	Arris
Other Special Features of the Product	Access Point Mode, Parental Control
Router Network Type	Cable
Security Protocol	WPA2-PSK
Special Feature	Access Point Mode, Parental Control
UPC	612572215388
Unit Count	1.0 Count
Voltage	120 Volts (AC)
Warranty Description	2 years
Wireless Communication Standard	802.11ac
Wireless Compability	802.11ac

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