Small Air Conditioner Portable 12,000 BTU with Built-in Dehumidifier - Portable AC Unit for Rooms up to 550 sq ft - Remote Control, Window Mount Exhaust Kit

12,000 BTU Unit - This is the 3rd floor model air conditioner I’ve purchased and I love it. The packaging was very sturdy. Heavy cardboard box, thick styrofoam padding and nylon straps outside the box protected the unit which was delivered in perfect condition. Unpacking was a breeze. One of the things I love about this unit is the exhaust hose is a heavy, more rigid plastic material that easily snaps into the unit. Other units like this came with flimsy exhaust hoses that needed to be stretched over the exhaust port. I always ended up buying heavier hoses and attaching them with large steel “worm” clamps. Not necessary with the SereneLife unit. The window insert is not as tall as others so it allows more visibility out the window but because of the size and characteristics of my window I had to raise it with a 1” board cut to fit the sill. I also had to trim about 4” from the slide out part for it to fit in my sill. Not a big deal. Took me a minute with my table saw but could easily be done with a hand saw. On a positive note, if you have a very wide window this will fit with no extra work. Also there is a tab to lock the slide expander j to place. I’ve never seen this on previous units. A convenient feature. Now to the important stuff - cooling the house… The unit easily cools my L-shaped living / dining room area as well as the attached kitchen. That’s about 1000 sq ft.. I do have 2 ceiling fans running at slow speed to help circulate the cool air. It is MUCH quieter than previous units I’ve owned. There is a feature that allows the cool air directors to slowly oscillate up and down. I don’t use it but you may find it beneficial. It has a sleek appearance that is aesthetically pleasing. The price was very reasonable for such a powerful, effective air conditioner. Now I’ll mention a few negative issues… 1. There is no screen to cover the outside end of the exhaust port. Depending on where your window is critters and debris can easily find its way into the hose. I’m going to make a screen cover for it. 2. The remote is pretty flimsy and there is no display. My other units had remotes that displayed the same info that is in the unit display. Also the lettering of the functions of the remote buttons is really tiny. 3. As stated, the window unit is very low profile and very wide. Depending on the design of your window you may have to raise the window insert and/or trim the width of the slide expander. All easy things to do but know that it’s possible. All and all I’m very pleased.

I bought this little dandy because our primary system is not working right and we needed something to cool a large bedroom at night while the AC repairman is waiting for parts to come in. This SereneLife 12.5 portable unit has been running continuously for five days and nights now and is doing a great job. I was concerned about the hassle of draining condensation but that has not been necessary so far - and it has been more humid than normal here lately. The instruction booklet says that in cool mode there is some kind of self-evaporation system and I guess there must be because after it had run a couple of days I did remove the drain plug just to check and only a few ounces of water came out, so I quit worrying about that. Noise is going to be subjective and I was concerned about that too, but for no need. We've been pleasantly surprised and don't find it to be very loud at all and most of the sound it does make is white noise, which has actually helped our sleep. It's much quieter than any window unit I've ever been around. I really like the design of the window vent kit, but did have to shorten the smaller sliding section by a few inches as others have also mentioned. With a circular saw using a plywood/laminate blade it was smooth and easy, but a simple miter box and hacksaw should do the job too, just anything to help make a smooth/straight/square cut. Last but certainly not least, it's blowing some mighty cold air and I plan to keep this thing handy even after the primary ac system is fixed. It was among the most competitively priced options when I bought it and well worth the coin. Just my own opinions and experience here, yours may differ. Good luck!

So, I bought the 12,000 unit, and just placed an order for a 2nd. I feel the first few uses, it got the bedroom very cool, the lowest setting is 60 degrees. Now, it's only "cooling" the bedroom, and not as icy as it once was. Hmm. I'm not sure, so I just ordered another and do not want to waste such a huge amount of money (the other is for the extra bedroom or dining room area). I tested this in our bedroom (ours is smallish, works well), then the small dining room and it worked well with our ceiling fan to cool kitchen/dining off and feel some blowing into living room as well. I tried it by the front door/living room, our living room is huge, so I didn't notice a huge cooling difference, I would think that the living room would need 2. The good: -Very Portable, I can just wheel room to room (has deep handles) so easily! -Set up, was EASY, simple and quick (even getting out of the box). -At first works amazing -I haven't experienced any leaking, but I don't turn it on "dry", I turn it on "cooling". -The hose is LONG -Window piece was easy to fit and put in, quickly and works pretty good, with minimal gaps. -comes with hose/window kit -Casters/roll super easy -feels sturdy -Cools to 60 degrees (other ones we bought go down to 65 degrees only). -It tells you how "warm" or the temp of room at current (when turned off) -remote control is great. It has 3 different fan speeds, swinging of the fan blades, and you can set cooling level, also dehumidifies (I have not used this yet!) or you can use as just a fan. -You can keep in window at all times with a dowel, or it comes out easily if you need to close window (absolutely 100x easier than a window unit in my opinion). Is it cooler than a window unit? Jury's out. -Energy saver, so hasn't blown any circuits or fuses (I'll update when I get my power bill). The Bad: -The "swing" feature on mine where the flaps rotate the air (you can turn off) SQUEAK LOUDLY, annoying and so I turn it "off". -It is LOUD like a loud fan -It is big, like bigger than a night stand, like half size of a dresser -Jury is out on if it cools well enough after first couple weeks??? -The BIG problem is the back where the hose attaches, no matter what I do HEAT ESCAPES, the hose is warm/hot, and the heat ALSO escapes at the end by the window. I will need to buy pipe insulation and tape it on I think to remedy it. The hose is long and great, but it's cheap and may rip easily, And why does heat escape out the back no matter what, it's ANNOYING. And that heats up the room, if I could solve this issue (I'll update when I try thermal wrap), and see if it helps. Putting a screen in the window keeps bugs out, but I feel the screen "out" of the window makes the heat go out better/cooling room off better/but small bugs can get in. -The window piece is flimsy but fits in my bedroom window it does not however fit in my small dining room windows, I wish the size was more VERSITIALE. The piece that hooks to the window part falls off a lot/heat escapes. -Wish/needs to come with thermal wrap for hose. -They REALLY need to have added a "screen" on the end of the hose for hanging out windows, without window screens, otherwise bugs could just crawl right up it. Update: 1 doesn't work. I only used a few months last summer. Tried cleaning filters, turning on and off, it's huge and bow I got to dump it. Waste of over 400$ when I've had window units last 8 years or more. I tried everything and it only blows fan room temperature air no air condoned air.

It doesn't take any time at all for A/C cooling or dry mode to kick in and immediately cools down the room. It's only the end of spring in Canada but I wanted to get one before the prices skyrocketed, so I've only played with the functions. Mostly I have it on the fan mode but am using the dehumidifier more often and it works very well. Our previous one was only 8,000 BTUs (This one is 10,000) and we had to make shift fans all over the apartment to circulate enough air to reach the bedroom. (It sucked.) I'm more than confident that we won't need to do that anymore. The power behind this unit is kicka** and it doesn't fool around. You say "Cold" and it says "No problem!" I like it. I'm happy with it. I did need to adapt the window thingie because we are using it in the patio door, but I was expecting that. For a window, I think it would be fine. It was on the lower side of the average price going right now and for all of the ones I examined on here I settled on this one because it kept coming up in the results that I was put in for the different searches describing what I was looking for, what I needed. I figured "Why not? It's got everything needed and is reasonable for what the competition offers." I'm not disappointed at all.

Este producto ha estado trabajando optimamente. La instalacion fue rapida. No necesite de servicios externos. No fue dificil, la caja traia todo lo necesario. Entro en operacion inmediatamente, funcionando muy bien. Lleva algunas semanas en operacion constante y hasta el momento opera al 100%. Solo observar muy bien la ventana donde se colocara el tubo de expulsion del aire caliente que es realmente muy caliente y fuerte, de tal manera que se adapte bien para que quepa y ajuste correctamente con el panel que trae la caja, ya que el tubo tiene correctamente cierto flexibilidad que realmente permite cierto movimiento del enfriador, lo cual es positivo para poder dirigir el aire frio a donde estemos sentados. En conclusion, totalmente recomendable.

El producto cumple completamente con su función, enfría súper rápido y la instalación es muy sencilla.

We purchased this unit in 2022, used it through July and August and then stored it for the winter. Did the same in 2023 & 2024, machine worked great no problems. plugged it in to use it a couple of weeks ago and while it operated ok the air was not cold just coolish like you would get from a fan running, Ran through the troubleshooting guide in the manual made sure filters were clear, the water tray was clear and the inlet hose to the window was clear and not kinked. Everything checked out. Contacted SereneLife and got a reply back asking to send a video of the machine in operation, purchase receipt etc, which I did. Didn't hear back for a couple of days then get a reply stating the warranty had expired as of May this year, so just a little over a month, and the offer of a $10 discount on another purchase. I wrote back saying while I appreciated the warranty had expired it was only a month out so to offer $10 was disappointing especially as they had a 20% discount offer on their website. I had no reply. I decided to did deeper into what was wrong with the unit and did some diagnostics confirming the electrical components were all working ok. The results of the diagnosis and conclusion all pointed to a leak of refrigerant. I again wrote to Serenelife asking them to reconsider their $10 offer pointing out that as it is technically a sealed system this leak would have been occurring potentially since it was new. I asked if they would consider going 50/50 on me purchasing a new machine from them. Their response was that my unit now only had a 1yr warranty and that they had changed this to 3yr just recently. My advise is buyer beware. The unit was expensive at $700 (I see the price has dropped to $650) it worked fine but we basically only got 6mths use out of it and very very poor customer service

Sigue funcionando igual un año después.