SwitchBot WiFi Smart Lock Pro + Hub Mini Matter, Keyless Entry Smart Deadbolt Retrofit for Existing Deadbolt, Install in Minutes, Matter Siri HomeKit/Apple Watch, Alexa Google IFTTT

I used to live in a townhouse with me my ex and I got accustomed to the smart lock. Plus my apartment building already has a smart lock in the front door to the whole building that I can open from my phone. So I wanted that same keyless entry that I've been used to and to be able to leave without having to worry about my keys. I also am unable to swap out the whole lock since my apartment complex needs access to my door. This was a life saver. It doesn't look like I have a smart lock from the outside and it's just been a life saver. The lock itself is pretty high quality and only took a few minutes to setup. It does use a little hub on the inside for Internet connectivity but can still be used via Bluetooth if you had a power outage. I have been here about 6 months and haven't had an issue with the battery life which is great and the auto lock feature is amazing. Great option for that keyless entry for apartment dwellers!!

Installation is straightforward except the small screws provided took long to fit. With the smart hub I’ve been able to lock and unlock door when away from home.

Update. Received a replacement unit, rather speedy service and very attentive service desk. Thanks Jennifer. With just under 6 months of use it hs stopped working. Motor turns but the mechanism doesn't. I have emiled Switchbot directly and still awaiting on feedback. Not the expected reaction from something with a heavy price tag.

I’ve had a very good experience with this product. It was very easy to install, and very easy to setup using the SwitchBot app. It functions well, unlocks easily with the app or key, and is overall a great product.

Why did you pick this product vs others?: The setup instructions for the hub mini are dead wrong. It took me about an hour to get around their software problems and poor instructions. Even after that, it’s probably the most unintuitive application you’ve ever encountered. In order to enable the auto lock and unlock function you have to install a small magnet on the door frame; the door frame MUST be flush with the door, otherwise it will NOT work, trust me, I tried. I actually altered my doorframe and kind of got it to work, but I wish I didn’t. After hours of trial and tribulations I got it to work, more or less where I wanted it (less the auto lock function which was one of the most important things. Then after three days it stopped working and responding to anything. On top of all that, something they omit to say, is in order to give access to guests or temporary access to others, they all have to download the switchbot app and have it configured properly. THAT ALONE is a no go

Funciona super bien pero ya que no se pueden hacer automatizaciones que abran la puerta por cercanía si es importante llevar las llaves o comprar el teclado

after having this lock for a few weeks i really regret buying it. i’d return it but everything’s unboxed and the packaging is gone so it’s going in the trash pretty soon. the issues i have with it are: the mounting plate is made of plastic, the door closed/open detection is glitchy and stops working, it only comes in black, no keypad included, no Apple Home Key, and installing the 4 microscopic screws using the provided allen wrench was a nightmare. i feel ripped off because somewhere in the description it talks about “metal” or “aluminum” construction. but, literally the one thing that NEEDS to be metal, you know, the part that holds your deadbolt together—the mounting plate—is made of thin flimsy plastic. they provide two metal bolts that go through this plastic plate and you can’t tighten them very much otherwise it starts bending. wtf. i regret not stopping at that point in the install and returning it. how is this secure at all, someone could take a pry bar to the outside of your deadbolt and just rip the bolts through the thin crappy plastic. that to me is the most egregious issue, the others mentioned above are also pretty annoying and contribute to me regretting spending any amount of money on this lock.

Had a bit of a hard time getting the hub to connect properly. Once I rebooted and started from scratch it was fine. Way more quiet than I expected. Works remotely. The logs provided in the app are super helpful. It is a bit bulky but worth it so my landlord doesn’t pop me for tampering with the locks. The matte black finish goes well with my other hardware. A friend had an issue connecting to it through the QR code but that was probably their fault. Worth it for the peace of mind. Battery going strong after 2 weeks of at least 5 uses per day.