eufy Security eufyCam E330(Professional) Add-On 4K Wired Outdoor Camera with Spotlights, 24/7 Recording, Enhanced Wi-Fi, Face Recognition AI, No Monthly Fee, Requires HomeBase S380 (Not Included)

If you already own the eufy HomeBase S380 (HomeBase 3) and are looking to add cameras that deliver pure, uninterrupted peace of mind, the E330 Professional is the answer. Moving from battery-only event recording to this continuously-wired system is a game-changer; you never have to worry about the camera missing the crucial few seconds before motion is detected or the battery running low. The 4K resolution is stunningly crisp both day and night—thanks to the built-in spotlights providing genuine color night vision—allowing you to clearly identify faces and license plates. The intelligence of the HomeBase is fully utilized here: the AI accurately filters out irrelevant notifications (like leaves blowing or local wildlife) while the face recognition feature quickly learns and tags family members, allowing you to specifically filter videos of strangers only. This combination of reliable wired power, high resolution, and local AI processing makes the E330 the most dependable camera in the entire eufy ecosystem, and because it stores everything securely on your HomeBase, there are zero monthly fees. Essential Installation and Usage Tips: Power Cable Management is Key: This camera comes with a long (16.4 ft/5m) power cable, but it's not Power over Ethernet (PoE); it's standard wired power. Your greatest challenge will be running the cable discreetly to a protected external socket. If you must use an outdoor weatherproof outlet, be aware that the size of the power brick can sometimes block the second outlet, so plan your plug space carefully. HomeBase Range Check: Although the connection to the camera is wireless, the wireless connection must be strong to stream and record 24/7 4K video. Before drilling, use the eufy app to perform a signal test at the exact mounting location to ensure the Wi-Fi signal to the HomeBase S380 is strong ("Great" is ideal). Cross-Camera Tracking: For maximum security, install your E330s with slightly overlapping fields of view. The BionicMind AI within the S380 HomeBase is designed for "Cross-Camera Tracking," which automatically stitches together footage of the same person as they move from one camera's view to the next, creating one seamless, comprehensive event timeline for quick review. Maximize AI Accuracy: Immediately after installation, make sure you open the HomeBase's settings in the app and manually tag all "Familiar Faces" (family members). The AI is self-learning, and the more accurate data you give it initially, the faster its face and body recognition will improve, leading to near-perfect filtering accuracy over time.

Great picture quality but have had two of these so far and neither has last for more than a few months while a much cheaper version is still going strong!

Positives: 24/24 CCTV and image quality are superb + a decent price and no monthly charges. Negatives: all EUFY cameras (and most certainly all other makes as well...) would benefit from better wall mounts (sturdier / metal and theft proof - all these mounts are mostly plastic and over the time the sun will make sure all this stuff starts cracking and decomposing...it will be a slow process but it will happen - very sunny and ocean salty areas will be affected most) but the one on the E330 (compared to the one on the S330) is clumsy and restrictive in what concerns the angles / positions it can do and Dufy needs to improve this. I won't take any star away from it as it works brilliantly for the positives but perhaps I should...if Amazon allowed half stars! Warning: it will eat into your available storage very very quickly and the quicker the more of these cameras you add on to your system

I already have the S330 battery solar cams and a dual wireless doorbell so its safe to say I am stuck in the ecoaystem now. Homebase 3 is great and has a strong signal to all the cameras around the house. I fitted a cheap SSD to the homebase after installing this camera for the 24/7 recording. App has some things I would like to change but Eufy are often good with this. Motion detection works great but I am not sure it relys so heavily on the PIR like the battery ones. As its recording 24/7, alerts always show a second or so before motion, unlike the battery ones that usually miss the first second due to them booting up. I feel the app could be smoother when scrolling through footage. Image is almost identical to the S330's which was already a good 4k image. HDR is actually not needed to be honest. Night vision is strong and you can set it to activate the light when motion is detected for colour night vision, which is very good. I have mine attached to Hone Assistant and Alexa and the camera now actuvates alerts on my phone and TV and switches on a security light. Winner!

Good quality but expensive and failed after a few months. I have several Eufy cameras and 50% have failed and needed replacing under warranty or refunding via Eufy which itself is a long and difficult process.

IP67 failed during a heavy rain storm 2 days after the warranty expired on the old camera, otherwise the camera was great. Eufy did replace the camera and offered a discount on the new camera to compensate for the inconvenience. I suppose that once we have the next version of the app that fixes the time issue (1 hour adrift) on the recording playback screen we will be back to perfection

Ideal in conjunction with other eufy cameras

So, I have to say I’m very disappointed. These cameras are not ready for market I feel. Firstly, the mount is very annoying (not a typical ball mount) this makes it very hard to position correctly when installing, especially if you need both horizontal and vertical adjustment. Anyway, the instructions are also poor, because after installing it, I tried to pair with the Homebase. What they don’t tell you is that your camera needs to be within a meter to pair BEFORE installing, this is because the Homebase actually plays a high pitched audio signal which the camera listens to. So… i uninstall the camera, then bring it back to pair it, finally it works. Now comes the real problem, I brought 2 cameras at the same time. One of them has an incorrect timezone, when it’s set to BST this camera is an hour behind the real time. I’ve tried everything they suggest, resetting, repairing, changing timezone, even uninstalling the camera and re-pairing it to the Homebase. Nothing. This is not just an annoyance, it also breaks the 24/7 recording functionality, and the AI multicam stitching. Here’s the kicker - if you set the timezone to one not affected by daylight saving times, then the time zones are matching across all cameras. What is also strange is that the problematic camera is many firmware versions behind than the working camera, but the app says it’s up to date. The serial number also has a different format, so I’m worried I have some kind of different camera here. Furthermore, eufy support have really let me down. I can normally rely on this company (Anker) to have excellent customer service. But in this case they simply pointed me at the knowledge base article about how to change timezone (i already did this) and now I’m waiting potentially days for a response. Really not good enough. I’d say, this product is not ready for market; and I highly recommend to avoid it for now. Of course, if anyone from Eufy wants to make this right, please get in touch. Update: Eufy fixed the timestamp problem, but I’m afraid more and more issues keep occurring. To Clarify I brought this system along with the doorbell, two of their solar cams and Homebase 3 and the indoor camera. I brought it to replace a ring system and I wish I hadn’t… 1. So many false alerts, the video doorbell constantly notifies me about humans and animals even outside of the activity zone. No changing of settings can resolve this. 2. Incorrect alerts, several times the doorbell has notified me packages have been picked up. Mostly while I am driving which causes me to stop and check, low and behold the parcels are there just fine (i always donate these videos) 3. General camera drop outs, the internal camera keeps just going offline. No reason for this, and it’s about 3 meters away from the Homebase, so signal should not be a problem. 4. The app doesn’t load a snapshot of the camera when you open it, you have to go and stream each camera individually for the image to update. 5. Firmware update weirdness, different cameras seem to be on different firmware and the only way they can be updated is to contact eufy and have them enable the firmware update on the back end, this is super weird. 6. Speed of doorbell notifications, the notification isn’t delivered anywhere near as fast as the £30 ring doorbell this £110 model from eufy replaced. Often people have gone by the time the notification is received. 7. The volume of the Homebase chime is far too low, despite being set on full. And I cannot seem to purchase an additional chime for the Homebase 3? All in all, I cannot recommend this system right now. I am a big fan of Anker and previous eufy products, but this experience sucks!

Très bon produit marche très bien et encore mieux avec la box eufy sans aucun forfait application très simple d’utilisation pour les réglages j’en n’ai sept sur ma propriété

Good camera. App is not the best but it works ok Pros - Sturdy, works well after several years - No monthly costs - Robust, works after all this time - AI recognition of humans and ability to put alarms Cons - Slow app - 30seconds before it triggers in the app - Sometimes it doesnt register

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Compré 4 más porque ya compré el kit de 4 cámaras y se que son muy buenas, la calidad es increíble, por la noche se ve muy bien y lo mejor es que da muy pocos falsos positivos gracias a la ia que trae, si tengo que sacarle algo malo es que se puede regular en vertical pero no en horizontal, fuera de esa tontería, he tenido más cámaras de marcas reconocidas que se ven peor que esta y van pero que esta Edit: Se me han roto 3 de las 4, las razones, supongo que por agua porque por otra coas no se...

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