Zulay Kitchen 50 Cups Commercial Grade Coffee Maker Hot Water Urn - Percolator With Double-Wall Stainless Steel, Quick Brew, Stays Hot for Tea & Beverage at Events & Catering - Silver

Very pleased with this item. It is double walled so it keep the coffee hot. It works fast and I like that it has an on/off switch and then two lights, one telling you it is brewing and the second to say coffee is ready and staying warm. The spicot is easy to work and the right height to put a coffee cup underneath. I got many compliments from the coffee drinkers as to how good it was.

great coffee maker, the instructions are very clear and easy to follow, easy to clean, store and use. Keeps coffee really hot. very sturdy and durable coffee maker, easy to wash or clean and love the indicator for how much coffee is available. Has wonderful tasting coffee if directions are followed as given.

This is the best coffee pot I have ever purchased and I have had to purchase quite a few. It does a fantastic job of brewing and it looks like it is going to hold up over time. I am very happy with this purchase and will only buy this type of coffee pot from now on.

UPDATE: The company has replaced the defective hot water urn with a brand new one, so I am revising my review to reflect that I am a happy customer now. New urn is working well, and I am hopeful it will be more durable than the first one. I bought this because of the big bold “NO HASSLE, ZULAY GUARANTEE” and “lifetime” promise. Spoiler: that lifetime is not measured in human years. Within a few months, the water level gauge fell off and refused to go back on, the handles started to melt, and screws kept coming loose. Zulay did send replacement parts the first time, and I appreciated that…until those lasted about six months and different parts started falling apart. I contacted Zulay again, and this time I was told they don’t have the parts and I should just “wait.” In the meantime, I have a large, humming metal urn full of boiling water with no handles. Shockingly, I’m not eager to lift that. It’s now been two months, multiple follow-ups, and still: no parts. Also, the noise: it makes a constant humming sound, like a semi-trailer is trying to parallel park in your kitchen. Between the flimsy build, the missing parts, the noise it makes, and the “lifetime” guarantee that seems to have died young, I do not recommend this product.

We run a non-profit coffeehouse that provides free meals and a LOT of coffee throughout the week. I have an issue with using aluminum cooking devices that interact with acids in any way. Coffee is fairly acidic so I opted to relegate the older aluminum model to heating water for hot cocoa and tea only, and purchased this for our coffee. We have regular visitors that consume a lot of coffee here and the comments came back immediately about how much better the coffee tasted in this new urn. I'm not a coffee drinker, so I can't offer comment, but I can pass on what our friends say and they are very satisfied with the change. I'm not sure the cleaning or other functions are that much different than the old urn, but the look is very pleasant and professional. The basket for the grounds is also stainless steel and not plastic which is another plus in my book when in comes to questionable materials interacting with acidic liquids...the health and taste factors do matter to me. I also like the glass column that allows you to see the coffee level as well.

Other customers should know that this company has ignored my emails ( I can send the email thread) regarding their warranty on the Coffee Urn I purchased last August. I had also taken out an Asurion extended warranty plan on this product. I have used this approximately 6-8 times. This past Saturday, I woke up to water leakage all over my kitchen counter....... I am lucky that it hadn't leaked down on my cabinets! I first called Asurion and they advised me that my product was still under warranty with Zulay. I emailed them...heard back....emailed them again to answer their questions....a couple of days later, I heard back from them asking why I didn't respond. I then forwarded the email thread to them to show I did respond. Still did not hear back. Then emailed them AGAIN and in the last 2 days have STILL NOT HEARD BACK FROM THEM. My call today was to Amazon. After explaining the whole situation.....Amazon is refunding my purchase price and the $ I spent on the Assurion plan. I would definately not buy anything from Zulay ever again.

Great unit for the price, it keeps the coffee hot.

We use these for a women’s event of apx 300 women. We need lots of coffee and fast. We have found these reliable. This is the third one we have bought and they are all working marvelously! They brew quickly and are reliable.

Calidad precio excelente Como muchos, tenia mis dudas en realizar la inversión, sin embargo, no hay nada que recapacitar. 16 lt de agua, transofrmados en cafe en un promedio de 60 minutos, PROMEDIO. Muy bien detallada y excelente sabor del café.

An awesome product...... have used it several times already this week. Makes excellent coffee.

Easy to use, enough capacity for the coffee after events with more than 50 people. Keep the coffee warm

He intentado comunicarme con Zulay para intentar reemplazar el control de temperatura sin exito.

It looks good. It works well; it keeps liquid hot but is noisier than expected.