Smart Thermostat Enhanced, Programmable Wifi Thermostat

This thing was so easy to install and setup compared to my last thermostat. A real must-have if you have a two stage heat pump. After dialing in the settings my system exclusively runs in stage 1 and saves a lot of energy, unless I really need to crank down the temperature quickly using stage 2. Longer run times in stage 1 also means more consistent temperatures without the big swings due to short cycling. I did turn off all the energy saving features because it already saves plenty with the main settings dialed in. I don't want the electric company to be able to control my thermostat in times when I need it cooling the most. My only complaint is that the geofencing doesn't work with a mixed Android and iPhone household. And even with just iPhones, you have to also have a HomeKit installed. With Android, the app can just track your location and tell the system when you are away. I wish Ecobee would set it up the same way for iPhones.

Fantastic product with unmatched flexibility for uncommon setups. This was the only thermostat I could find that would readily support a reversible heat pump with a dual speed fan and electric backup heat. Competing products either don't include the necessary information in their listings, or only support a single fan speed. Even those with multistage heating/cooling support (that could maybe be used treating fan speeds as different "stages") are unclear whether they support a common wire for a higher power cooling and heating together that is separate from an auxillary heat source. This ecobee explicitly supports tagging the Y2 input as G2, treating it as a shared high speed fan control line. As with anything but a basic dumb thermostat, a user needs to know what they are doing to connect and configure it properly. The software does a pretty good job, but due to the high degree of configurability, if you are not at all technical, this may not be the product for you unless you hire a pro to set it up. As for possible improvements, the firmware could be little more clear when setting up electric auxillary backup heat for a heat pump. The menus tend to refer to it only as a "furnace" which can be confusing. Also, the firmware gives great controls over thresholds that determine when auxillary heating can kick in, but doesn't indicate how overlapping options interact. For instance, one can disable auxillary heat if the outside temperature is higher than a set minimum, but this rule is ignored if a different threshold is exceeded for a minimum time the heat pump has been running without reaching the set temperature. A logic flowchart on how all the options interact or better documentation would be helpful to configure all the options as desired. Lastly, the andoid app is handy but has a few bugs. Recorded temperatures in the reports function are "time-shifted" to the wrong date/time if the recorded data starts after the beginning of the time window being displayed. For instance, if you install the thermostat in the middle of the month, the recorded temperature data from the day you turned it on are shown in the month view as starting on midnight on the 1st. This means reports aren't all correct until the second month after installation. Secondly, I found manual fan speed overrides set in the app are always at low speed (ignoring the speed you choose), but the selected speed is respected when you perform the same steps on the thermostat itself.

We did not attempt to install ourselves. I purchased this thermostat and my husband was overwhelmed by the technology. He had an electrician friend come and install it. He said that he would have been lost. They did this while I was at work so I can’t speak about the installation process. I set up the thermostat through the app and that was seamless. It was easy to set the schedule and add my husband as a user. It is very sensitive and was kicking on more than our past thermostat which may have been on its last leg. So far, we are happy with our purchase and would recommend.

Very sleek with easy installation. Wasn't able to use because i have a heat pump and this was not compatible.

We have used a Nest in our home for many years, but with the changes in parent company and obsolescence of our first-generation device, it was time to change our smart thermostat. The ecobee looks like a great alternative for a family used to a Nest. One of the main features that we liked was the built-in support for remote sensors. Like many houses, our thermostat is located in a hallway that is rarely traveled. The temperature tends to be cooler at the location, and there is not enough traffic for home-away mode to function effectively. Spreading out the sensors into multiple rooms was a must-have feature. I would like to say that installation was a breeze, but it was not. The Nest worked a little differently, and our wires were labeled for how the Nest worked. Following how the wires were labeled meant that the Ecobee did not function correctly at first. Once I opened the HVAC unit and followed the wires back, they were color-coded correctly. Changing two wires and the Ecobee started working flawlessly. The Ecobee is definitely larger than our old thermostat, but that is really not a problem. It has a bigger screen that is easier to read and use. The Ecobee connected to our eero 6 mesh wifi without any problems, and we configured it with the application. It immediately started providing outside temperatures and configuration for comfort. It was also picked up in our Apple HomeKit without a problem. The one area we continue to struggle with is the granularity of control with the Ecobee. With our old system, we were able to define a sophisticated schedule for temperatures. The Ecobee just gives you Sleep, Home, and Away options with predefined temperatures. The temperatures are set in the comfort settings. This is also adjusted slightly by the eco+ settings. We were used to much more control with the old system. However, the important part is that we are comfortable. The hot spots in the home have been nearly eliminated by the sensors. It is different and takes getting used to. The ecobee was less expensive considering the features you get.

I was extremely impressed by the ecobee smart thermostat enhanced. The device is attractive and easy to use. It integrated quickly with my SmartThings and works flawlessly with the schedules. The installation process was extremely easy. The app walks you through step-by-step from removing your old thermostat to installing the new one. Set up was a breeze. I love the fact that it provides reports, hourly daily weekly or monthly on the usage of your HVAC system. Mine is a heat pump and it differentiates between regular heat and aux heat, which is good to know to help me be able to conserve my energy usage. I highly recommend this thermostat. The only downside is that there is no circulation settings for the fan. There is an option to set the fan to run a minimum of a certain number of minutes an hour, but that’s not the same as a circulate mode which runs it as needed. I hope in the future enhancement they add this to their thermostats.

Just what I was looking for. Has great tracking and trending tools. Was a little pricey but performs as advertised. Needed some customer support during installation and they were very helpful.

Easy to use and install. It took me 1 hour to install it and I had to convert the wiring from a 5 wire to a 4 wire. Installing the wiring converter to the furnace is easy. Installing the thermostat was easy also, though the directions were a little confusing for where the wires should be connected to the thermostat. The only reason it is not a 5 star rating is that it is not user friendly when trying to make a schedule. My wife does love that it is connected to our Alexa and she can get tell it what temperature she wants it set to

With out even thinking, this product must buy, i bought two for my HVAC system, very happy with it, very smart and can control from outside home easily.

Excelente calidad

Highly recommend ecobee. Integrates seamlessly with iOS. The seller was great too - quick and efficient communication

Product looks good , but not suitably for UK

El producto lo tuve que devolver porque no vienen las especificaciones pertinentes con la compatibilidad de ciertos equipos hvac. Antes de comprar preguntar con proveedor...