The product has giving any Warranty?

If fulfilled by amazon, I'm sure you will get 1 year warranty from amazon.

Mine worked but there is no wd distributor in UAE. Mine broke after 1 and I was lucky that Amazon gave me a refund, but it may not be the case

Would this work in North America as well? (With a plug adapter)

Check the volts of the included power supply.

The router does not recognize the hard disk. Please help.

Hello, thank you for connecting with EMAX. The device needs to be connected through USB, just check if there is a port to connect the USB , if not you need to change the router so that it gets connected, also you need to download the application in the phone to add the storage .

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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WD 36 TB My Book Duo Desktop RAID USB 3.1 External Hard Drive and Auto Backup Software

Product ID: 367067012

Details

Brand
WD
Colour
black
Compatible devices
Desktop
Connectivity technology
USB
Digital storage capacity
36 TB
Hard disk description
Mechanical

⚡360MB/s blazing USB 3.1 speed

💾36TB colossal storage

🔒256-bit AES hardware encryption

Description

💼 Elevate your digital workspace with unstoppable speed and storage power!

MASSIVE 36 TB STORAGE - Store your entire digital life—photos, videos, docs, and more—in one sleek powerhouse.
BUILT IN USB HUB PORTS - Double your connectivity with two USB Type-A ports—charge, sync, or connect accessories without missing a beat.
BLAZING FAST USB 3 1 TYPE C - Experience seamless transfers at up to 360MB/s, compatible with all your devices and cables included.
FLEXIBLE RAID CONFIGURATIONS - Switch effortlessly between RAID-0 for speed, RAID-1 for backup, or JBOD for versatility with included software.
MILITARY GRADE DATA SECURITY - Protect your sensitive files with 256-bit AES hardware encryption and personalized password protection.

The WD My Book Duo 36TB is a high-capacity external RAID hard drive featuring ultra-fast USB 3.1 Type-C connectivity, flexible RAID modes for speed or redundancy, dual USB hub ports for expanded accessory support, and robust 256-bit AES hardware encryption to safeguard your data—all designed to meet the demanding needs of professionals and creatives.

Specifications

ASIN	B08L979HLT
Additional Features	Hardware Encryption
Best Sellers Rank	#1,627 in Computers ( See Top 100 in Computers ) #9 in External Hard Drives
Brand	WD
Built-In Media	AC adapter, Disk Replacement Tool, Drive Replacement Guide, Desktop RAID Hard Drive, WD Discovery™ software†† for backup, security, and drive utilities, Quick Install Guide, SWR, USB-C to USB-C cable, USB-C to USB-A cable
Cache Memory Installed Size	36
Color	black
Compatible Devices	Desktop
Compatible Video Game Console Models	Microsoft Xbox SERIES S
Connectivity Technology	USB
Country of Origin	China
Customer Package Type	Standard packaging
Customer Reviews	4.0 4.0 out of 5 stars (827)
Digital Storage Capacity	36 TB
Enclosure Material	Metal
Form Factor	3.5-inch
Hard Disk Description	Mechanical Hard Disk
Hard Disk Interface	USB 3.0
Hard-Drive Size	36 TB
Hardware Connectivity	USB 3.0
Installation Type	External Hard Drive
Item Dimensions L x W x Thickness	18L x 16W x 10Th centimeters
Item Weight	2 Kilograms
Manufacturer	Western Digital
Media Speed	360 Megabytes Per Second
Mfr Part Number	WDBFBE0360JBK-EESN
Model Name	WDBFBE0360JBK-EESN
Model Number	WDBFBE0360JBK-EESN
Number of Items	1
Read Speed	360 Megabytes Per Second
Specific Uses For Product	Gaming, Multimedia
UPC	718037878652
Unit Count	1 Count

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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