Question 1

I have this model & can not remember how often the water filter needs replaced and can't find my book - can someone help me.

Accepted Answer

The machine doesn't need the water filter to work and there are a couple different brands that fit it.  The Sweetums Signatures brand ice maker water filter we bought off Amazon says it has a 3 month life span,or you can click this link :https://www.amazon.com/Sweetums-Signatures-P4INKFILTER-Replacement-P4INKFILTR/dp/B0994N6PRD.I would go off of the filter instructions for how often it should be changed. It likely depends on how often you use your machine too.

Question 2

Is it refrigerated

Accepted Answer

No, the container is not refrigerated, but that does not seem to be a problem.  In the morning, the tub is about half full.  I stir it up and the maker gets to making.  What melts returns to the system to be made into nuggets again.  I too was worried, but it's not an issue.

Question 3

Only had for 2 weeks.  Making a loud groaning sound.  Anyone else had this problem?

Accepted Answer

Hi - Thank you for having purchased our great Profile Opal ice maker. We hate to hear about your concern regarding a loud groaning sound. Please make sure you have a minimum of 3" of air clearance on the sides and back of the unit. Should the loud groaning continue, please call Opal support at 1-866-907-6718 for further assistance. We hope this is helpful. Kind regards - Vikki@GEA

Question 4

Does this machine come with 5 year amazon warranty?? these machines don’t last much longer than a year. there’s no way i’d buy this model without one

Accepted Answer

I purchased a square trade (Allstate) 4 year warranty from Amazon $60. With all the people reporting problems wouldn’t buy it without extending warranty

ASIN	B0964BF4N7
Best Sellers Rank	#945 in Appliances ( See Top 100 in Appliances ) #233 in Ice Makers
Brand Name	Profile
Capacity	38 pounds
Customer Reviews	3.7 3.7 out of 5 stars (3,336)
Global Trade Identification Number	00084691856436
Ice Production per Day	38 pounds
Included Components	Ice Maker, Drip Tray, Ice Scoop, Side Tank
Item Dimensions D x W x H	17.5"D x 13.43"W x 16.5"H
Item Highlight	Chewable nugget ice, 38 lbs/day, First batch in 10 min, 3 lb bin, Melted ice reused, SmartHQ WiFi & Alexa, Stainless Steel
Item Type Name	GE Profile Opal Nugget Ice Maker with Side Tank
Item Weight	38 pounds
Manufacturer	GE Appliances
Material Type	Stainless Steel
Model Name	XPIO13SCSS
Model Number	XPIO13SCSS
Number of Items	1
Part Number	XPIO13SCSS
Refrigerant	R600a
UPC	084691856436
Unit Count	1 Count
Voltage	120 volts
Warranty Description	Limited 1-year entire appliance
Wattage	360 watts

GE Profile Opal 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank

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