The “Do’s and Don’ts” guide says not to lay on top of it but it’s a fitted mattress pad. Can we talk about that?

Hello Amazon Customer, The item is designed to be used with a fitted sheet over the mattress pad. It is not designed to be used without it. Thank you. Gordon JLA Home Customer Service

Does it come with a 5 year or a 3 year warranty? One description says 5 and the other one says 3.

The manual in the package says 3. That last one I had was at least 10/11 years. I bought a new one because it had been washed so many times, the seams started to fray.

Does it have a cooling feature?

No it does not have a cooling feature

How do you turn it off? I know this is a silly question, I just do not see anything indicating it is off, or how to except for using the timer

The same button that turns it on will turn it off. It is hard to tell in the dark but you will see the number go away if you press it again. Or you can set the timer.

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Serta Waterproof Heated Mattress Pad with Deep Pocket,Dual Controller Queen | Electric Mattress Pad With 10 Heat Settings & Auto Shut Off , Fits Up to 18" , ETL Certified & Machine Washable

Product ID: 322842548

Details

Brand
Serta
Color
White
Fabric Type
80% Polyester/
Size
Queen
Special Feature
Washable Water

⏰1-12 hour auto shut-off timer for safety

💧Waterproof fabric protects mattress from spills

🔥10 heat settings for personalized warmth

R$2776

Duties & taxes included

In stock

Sold byAmazon BrazilDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Sleep smarter, not colder — warm up your nights with Serta!

DEEP ELASTIC POCKETS - Fits mattresses up to 17" thick, ensuring a snug, secure fit on premium beds.
ETL CERTIFIED SAFETY - Independently tested for the highest safety standards, so you can rest easy every night.
DUAL ZONE COMFORT CONTROL - Two controllers let you and your partner customize heat independently for perfect sleep harmony.
SMART AUTO SHUT OFF TIMER - Set your preferred heat duration from 1 to 12 hours for energy-efficient, worry-free warmth.
MACHINE WASHABLE DURABLE - Easy-care waterproof fabric keeps your mattress fresh and clean, even with pets and spills.

The Serta Waterproof Heated Mattress Pad combines advanced safety certification with smart heating technology, featuring 10 adjustable heat settings and a 1-12 hour auto shut-off timer. Designed with dual-zone controls for queen and larger sizes, it offers personalized warmth for couples. Its waterproof, machine-washable fabric protects mattresses up to 17" thick, making it a durable, convenient upgrade for a cozy, worry-free sleep experience.

Specifications

ASIN	B091HBNTL9
Age Range Description	Adult
Best Sellers Rank	#195,467 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #24 in Electric Mattress Pads #108 in Mattress Pads
Brand	Serta
Brand Name	Serta
Closure Type	Pull On
Color	White
Customer Reviews	4.4 out of 5 stars 2,589 Reviews
Fabric Type	80% Polyester/ 20% Cotton
Included Components	1 Heated Mattress Pad
Item Type Name	ETL Certified Electric Mattress Pad, Elastic Deep Pocket, Machine Washable,
Manufacturer	E&E Co. Ltd DBA JLA Home
Manufacturer Part Number	ST55-0071
Material Type	Polyester
Model Name	Heated Mattress Pad - Electric Bed Warmer with 10 Heat Settings, Auto Shut Off Timer,
Model Number	ST55-0071
Number of Items	1
Other Special Features of the Product	Washable, Water Proof
Product Care Instructions	Machine Wash
Size	Queen
Special Feature	Washable, Water Proof
Thread Count	360
UPC	086569468765
Unit Count	1.0 Count
Water Resistance Level	Waterproof

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R$2776

Duties & taxes included

In stock

Sold byAmazon BrazilDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Brazil.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Customer service was outstanding when I had questions about the product.

2 days ago

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