ThunderEase Dog Calming Pheromone Diffuser Kit | Powered by ADAPTIL | Vet Recommended to Relieve Separation Anxiety, Stress Barking and Chewing, and the Fear of Fireworks and Thunderstorms (60 Day Sup

UK DO NOT BUY!!! It is sent from America, cannot be used in the UK, and Amazon street not claiming responsibility for the order as it does not show in My Orders! I cannot get a refund. Fuming!!! 😤

UPDATE AFTER A FULL YEAR OF USAGE: Does not really work. I would still plug it in because I was desperate for anything to work.. even bought refills but honestly it never worked. :(I will update this review after a few more weeks of usage, however I’ll briefly describe the experience thus far (4 days into having the diffuser plugged in.) The package came in perfect condition with every piece included so no complaints there. When I plugged it in, per other review’s complaints, I checked to make sure it wasn’t getting too hot or burning. It wasn’t so all good on the burning/too hot issue! I cannot smell it at all. My dog (15 month old lab mix) seems to like it, or at least doesn’t mind it. He goes in his crate a lot recently (I plugged it in right next to his crate for calming reasons.) I will hopefully have good things to review in a few weeks but it came just as expected with no problems so far. I also use Zesty’s calming bites, Thundershirt, and an organic calming spray for dogs.

It’s supposed to be odourless but it smells burnt and smokes quite a bit! Turned out that it is really burnt. Not safe for use at all!!

En general es un buen producto, la efectividad es media pero aceptable, comprare un repuesto para verificar.

Mis cachorras se peleaban mucho y con el producto se han vuelto más tranquilas!!!!!

I really wanted this to work for my male Corgi’s severe afternoon anxiety, but after three separate units and three different bottles of oil, I’ve given up.The pheromones ARE effective when they actually diffuse, but there is a major quality control issue with the wicks. In three consecutive bottles, the wick has completely "glazed" over or dried out within two weeks, despite the vial being nearly full. Even with the heater functioning and the unit level, the oil simply stops wicking. I’ve tried "priming" the wicks and cleaning the units—nothing works.Worse than the defective product is the lack of support. I reached out to the manufacturer (ThunderEase/Ceva) multiple times and was completely ghosted. If you have a pet that relies on this for stability, the inconsistency is a dealbreaker.Pros: Works well if it actually diffuses.Cons: High failure rate on wicks, expensive for a non-functional product, and non-existent customer service. I also worry about the safety of a heating element running against a bone-dry wick for hours at a time.Thankfully, Amazon stepped in with a refund for one unit, but I’m left with several bottles of expensive oil and a stressed-out dog. I’ll be looking for a more reliable alternative.