Cultures for Health Real Water Kefir Grains (5.4g)

The Product came on time as per schedule and product was received in good condition with excellent packing. Highly recommend.

The first problem is that they were not delivered in the right temperature/cold pack. I waited 3 to 4 days to activate the grains but they did not plump up or become translucent. The consistency was like mush. On day 2 of trying to ferment my first batch as they were, nothing changed. The grains were basically dead.

Very Satisfactory

Followed instructions. After 3 days, no change. No plumping, no translucency. So DOA. I would like to try this one more time. One.

Fulfill the purpose

I left it in sugar water for 3 days and nothing happend.. :/

Tried rehydrating and fermenting the grains 3 times and they didn't ferment. I followed the enclosed directions carefully, used distilled water and organic cane sugar. Had it in the correct growing conditions and no success. Unable to get online support from website for assistance because the purchase was through Amazon and not having an account. Disappointing.

best u can get but they don't grow as rapidly as it should may be everything we eat here is full of insecticides and pesticides and finally few months after these microcells will finally stop growing and will die.

The grains did not activate. They are just mush

EDIT: Changing review to 5 stars because Cultures for Health offered a refund and some value suggestions moving forward. Really bummed these water kefir grains didn't work. I know Cultures for Health is a great company but I'm disappointed that these grains did not activate. I followed the instructions exactly as written and was even in contact with their customer support for a little additional information I needed. Unfortunately after answering my questions I didn't get a response back when I sent them pictures of the grains after the 3 days initial activation. The grains are mushy and not alive at all, there is absolutely no fermentation going on with the first fermentation. I should have bought the grains directly from Cultures of Health since they offer a 60 day guarantee. Lesson learned. I was going to leave 1 star because the grains didn't activate but decided on 2 Stars because they originally had quick communication.

I should start this out by saying I’m not new to active cultured foods. I currently maintain several starters such as sourdough, kombucha, milk kefir, sour cream and lots of fermented veggies. So I’m aware that good quality dechlorinated water and the right kind of sugar are important. However, this was my first try at water kefir. I chose this brand because they seem to have a good reputation, I’ve purchased a sour cream starter culture from them in the past. I was pretty shocked though at the price of the water kefir starter, but I figured as long as I only have to buy it once, it’s worth it. I received the culture, made sure it came to room temp, and followed the detailed instructions on the packet, as well as the companies tutorial video to get started. By day 3, the kefir grains had somewhat rehydrated, though they didn’t look like plump translucent grains that I’ve seen before. They’re just brown mushy grains that have clearly disintegrated. I strained them anyway and put them in fresh sugar water to find that they’re fully disintegrated. What a mess. I’ve contacted the company to see if they’d help me troubleshoot, but so far I’ve heard nothing. I occasionally sell some of my starter cultures to people locally, and would never just leave them to figure it out in their own, and I charge a small fraction of this price. So I’ll be extremely irritated if Cultures for Health ghosts me on such a ridiculously priced product. I’ll be sure to update my review if I ever hear back.