My keyboard is less than a month, but some of the keys are unresponsive and some types 2 letters at a time. No online remedy worked. Solutions?

Unfortunately, I had the same issue after using the keyboard for about 3 months. I ended up not being able to use this keyboard, so I trashed it. I ended up buying a Logitech Bluetooth keyboard which is working great.

I have now had this for under a year and some of the buttons aren’t working anymore. Is there a way to fix? What’s the warranty for this product?

I sent mine back after a week. GARBAGE!!!

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ProCase Wireless Keyboard Case for iPad Pro 12.9" (1st & 2nd Gen), Black

Product ID: 249578985

Details

Brand
ProCase
Compatible devices
iPad Pro
Connectivity technology
Bluetooth
Keyboard description
Standalone
Recommended uses for product
Office

🔄360° rotation & multi-angle stand

🔋60-hour battery life

⌨️78-key Bluetooth keyboard

R$546

Duties & taxes included

In stock

Sold byAmazon BrazilDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Brazil.

Secure transaction

Description

⌨️ Elevate your iPad Pro game—type, protect, and pivot like a pro!

ALL DAY PRODUCTIVITY POWER - One full charge delivers up to 60 hours of uninterrupted wireless typing—work, create, and connect without pause.
SEAMLESS APPLE INTEGRATION - Auto-connect Bluetooth keyboard tailored for iPad Pro 12.9" (1st & 2nd Gen) with classic Apple function keys for a premium typing experience.
ULTIMATE FLEXIBILITY COMFORT - 360-degree rotation and multiple viewing angles let you customize your setup for reading, typing, or presenting on the go.
DETACHABLE DESIGN FOR DYNAMIC USE - Easily separate the keyboard from the protective case to switch between typing and tablet modes effortlessly.
RUGGED PROTECTION MEETS SLEEK STYLE - Durable hard panel case shields your iPad from drops and scratches while supporting auto sleep/wake and full port access.

The ProCase Wireless Keyboard Case is a sleek, all-in-one solution designed exclusively for the iPad Pro 12.9" (1st & 2nd Gen). Featuring a 78-key Bluetooth keyboard with classic Apple functions, it offers up to 60 hours of battery life on a single charge. Its 360-degree rotatable stand and detachable design provide versatile viewing and typing angles, while the durable hard case ensures full protection against everyday wear and tear. Perfect for professionals seeking style, flexibility, and productivity on the move.

Specifications

ASIN	B019VW2JD8
Additional Features	Travel
Antenna Location	Office
Best Sellers Rank	#43,942 in Computers ( See Top 100 in Computers ) #509 in Tablet Keyboard Cases
Brand	ProCase
Built-In Media	USB Cable
Button Quantity	78
Color	Black
Compatible Devices	iPad Pro
Compatible Operating System Family	iPadOS
Compatible Tablet Computer Models	Apple iPad Pro 12.9-inch (1st generation)
Connectivity Technology	Bluetooth
Customer Reviews	4.0 4.0 out of 5 stars (1,371)
Enclosure Material	detachable
Generation	1st and 2nd Generation
Global Trade Identification Number	04259405556773
Hand Orientation	Ambidextrous
Item Dimensions L x W x H	31.5L x 23.4W x 0.6H centimeters
Item Weight	13 Ounces
Keyboard Backlighting Color Support	Single Color
Keyboard Description	Standalone
Keyboard Layout	QWERTY
Language	English
Manufacturer	ProCase
Mechanical Keyboard Switch Model	Cherry MX Blue
Mfr Part Number	iPad Pro Keyboard Case_Black
Model Name	IPADPRO-KBCASE-Black
Model Number	a79d99a2-79f1-4161-8752-9855eec08a6b
Number of Batteries Required	1
Number of Items	1
Number of Keys	78
Number of Sections	2
Power Source	Battery Powered
Series Number	2026052321
Style Name	Classic
Switch Type	Clicky
Theme	Office
Warranty Description	2 Year Manufacturer
Water Resistance Level	Not Water Resistant

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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R$546

Duties & taxes included

In stock

Sold byAmazon BrazilDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Brazil.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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