Question 1

what are the differences in various Renpho models...very confusing. Looks like they all work exactly the same?

Accepted Answer

Dear Customer, 
Thank you for asking. 
Yes, we have different models for customers to choose from. The functions of the scale are almost the same. The difference is the size of the platform and we have two models are USB charge function.
Please feel free to contact us by Amazon message or email at support@renpho.com for any additional questions. 
Thank you for your time.

Best regards, 
RENPHO Customer Care

Question 2

Does the app sync with myfitnesspal app

Accepted Answer

The app doesn’t support it directly, but you can sync it to another app (like the iOS Health app) and then sync that app to MyFitnessPal.

Question 3

Do the measurements sync with Samsung's S Health?

Accepted Answer

Ok Short answer is no it does not sync directly but.... I have found a way for it to sync using two other Apps. First I created my Google Fit and linked that with the scale app. You go in to the settings of RNPHO and select Google Fit and turn that on. Once this is down you download an Application called Health Sync. If you have a Gear S2/S3 watch and you track your steps on it than you will want to Sync from Samsung to Google fit. I am only syncing Steps and weight. It will ask you to configure what you want to sync for these two items and for me I am set to receiving info about weight from Google Fit and sending info about steps to Google Fit. Also in the Google Fit app make sure to shut off Activity detection if you are using the Gear S2/S3 that way only Samsung Health is tracking your steps. I just purchased the scale and I got it working last night after trying numerous things and I weighed myself and it updated Samsung Health with no issues. :)

Question 4

Can most recent weigh-in be deleted? Was uploaded to the wrong user profile.

Accepted Answer

Dear Customer,
Thank you for contacting us.
If you want to delete an entry, please kindly follow the steps as below:
1. Open 'RENPHO' app and go to 'Trends'
2. Tap the icon on the top right corner
3. Tap the 'select data ' also at the top right corner.
4. Then to select the data that you want to delete.
5. Tap the delete icon at the below right corner,then confirm.

If there is anything we can do for you, please feel free to contact us at renpho@renpho.com.
RENPHO Team

ASIN	B07KZR47KZ
Best Sellers Rank	#1,819 in Health & Household ( See Top 100 in Health & Household ) #3 in Digital Bathroom Scales
Brand Name	RENPHO
Color	Grey-Black
Customer Reviews	4.6 4.6 out of 5 stars (20,363)
Display Type	LED
Form Factor	floor_scale
Included Components	1x Body Fat Scale/ 3 X AAA Batteries
Item Highlight	Body Composition Scale for Body Weight, High Accuracy for Weight Loss, Batteries Included, Home Use
Item Weight	2.4 pounds
Manufacturer	RENPHO
Material Type	Tempered Glass
Measurement Type	pounds
Model	ES-24M
Part Number	ES-24M
Readout Accuracy	3.2 ounces
Recommended Uses For Product	Fitness, Weight loss
Room Type	Bathroom, Bedroom, Living room, Office
Special Features	Auto Shut Off, Backlit Display, Body Fat, Muscle Mass, Precision Balanced
UPC	840191400476
Unit Count	1 Count
Weigh Scale Type	Floor Scale
Weight Capacity Maximum	396 pounds

Digital Smart Scale, BMI & Body Fat, Bluetooth, 13 Metrics, App Sync

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